Hi Hazel

It's a mystery to me too. I haven't tried a hard reset like that. It seems risky and would it do anything different than a factory reset?

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Hi Hazel
Yes my original SSD drive still contains everything when I dock it to another computer and the files are accessible.
My original drive does not appear to have been altered in any way, all...

Hi Hazel, I only have the original drive, the new cloned drive and the Macrium reflect rescue disk.
Would that have a system image on it?
The machine should take a 2 TB hard drive yes. It came...

Hi,

I've got a problem where my BIOS won't recognise my new or old SSD boot drive.

My laptop currently has two hard drives in it: a 500Gb SSD (OS Drive/C Drive) and a 2Tb HDD (data drive only)....