Again I want to thank all of you for the assistance on this problem...

I've never heard of courtesy help...how do I access that?

thanks again....
I followed all the above links....created the bios recovery flash drive but so far it is not responding. When I hold the win + b boot series for bios repair it actually turns on...

As I posted # 15, all the usb boot drives are not recognized (1 ubuntu, 1 win 10 iso, and I even tried a macrium reflect emergency boot
I also have tried 2 different dvd boots...lucid puppy and...

Again I appreciate the continued help...
I created the Ubuntu boot usb but it will not boot the laptop...I have tried a windows usb and dvd iso and it will not find either one. I feel that I MUST...

I don't know it I followed the download instruction correctly. I clicked on the Rufus link you gave and installed the download onto my flash drive. It was just an exe file....should that file be...

IMG_3727.JPG - Google Drive (F9 with dvd iso in drive)
IMG_3726.JPG - Google Drive (sys Info)
more to come

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IMG_3725.JPG - Google Drive (goes to pc needs repair, error 34...

sorry, I will try google drive again
F1 sysinfo.JPG - Google Drive
F2diag.JPG - Google Drive
F9.JPG - Google Drive
F10 bios.JPG - Google Drive

BTW, I completed the long scan on the Seagate...

Yes...no boot device found...were you able to see it good enough for me to send the others in that format?

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358811358812358813358810

f9usbboot.JPG - Google Drive
If you can see this let me know and I will send the rest...this was the boot attempt with the HP exe file

I have just started using google drive...how do I share links?

Google Drive: Sign-in

358701358702358703358704358705

F1 sys info, F2 diagnostics, f9 boot mgr, F10 bios setup, last F9 was usb flash drive boot attempt(no boot device found)
F11 does nothing

zbook, thanks for the reply...I will answer your questions in order...

1-As soon as I see the HP logo I power off 5 times...same no boot
2- no on the beeps
3- no boot...startup repair no, system...

as soon as I power it on, within 5 seconds I get that message..it won't go further...cannot do a f9 for boot options or f10 for bios settings (because I don't have bios password.)...how am I going to...

Thanks again for the help......I have been out of town...
The problem is: I cannot get to the cmd prompt....It only goes to the message "your pc needs to be repaired, error 0x0000034"

zbook, it was a win 10 h/drive from another laptop that was working
I don't remember what the partitions were and I can't get to a cmd prompt to redo

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steve108, I am going...

Steve108 & dalchina, I cannot get into the bios...it is locked with a password which I don't know...
I started to work with diskpart to clean and reformat 2 days ago and I don't think I did it right...

I need to reformat my hard drive but am unable to load the bios setup or anything. It finally says "your pc needs to be repaired, error code 0x0000034"
when I select boot options the only options...

It states the blink code means bad M/B
see my response above?

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It states the blink code means bad M/B
see my response above?

If the M/B is bad, why will it boot and run all day after the cmos battery clear?
Opinion?

Yes, and I tested it first...3.23 v

Thank to all who helped me. Now, I will update you on my findings:
Microsoft helped me re-activate my system and it boots ok now. I do, however have an issue. After I shut down my system, the...

The ssd is an add-on which I bought a Windows 10 license for 2 years ago. It is backed up and all is well with it. If I change the boot to Legacy on the 9020 and disable safe boot do you think it...

delchina, thanks for reply as well...I make backups regularly on an external usb drive. I do want to clone this ssd and maybe re-format it and restore my prog and docs. what is the correct...

Thanks for the replies. I don't know for sure if the ssd is being detected or not. How do I check since it will not boot to it. I bought the retail version of Win 10 home and installed it on...