Just to say that I did eventually resolve this today, thanks for your help. I downloaded a Windows 10 installation from Microsoft to USB, which then got me in to the command prompt and I enabled the...

Thanks both for the advice but unfortunately I still can't sort this out. The options for getting access to the built in admin won't work because for some I can't get in to Windows anyway and the...

Thanks for getting back on this.
The laptop is just over a year old, no previous problems. Unfortunately it may not have been set up with recovery in mind, certainly not this particular problem,...

Hello, hope someone can help on this. My son can't access his Lenovo Yoga 530 laptop. Earlier in the week he tried logging on, it may have updated during this, but now his password isn't accepted...