I am experiencing a similar problem but with a twist. I have a perfectly fine user account were everything works the way it should, and now two separate user account in which the start menu ,cortana,...

It still doesn't work though

thank you edge is gone from the startup menu.

I have spent all day trying different cures for the Startup menu and task bar freeze problem to no avail.
The problem does not exist in my user acct only in the wife's and she is getting upset. I...

I share a computer with my wife, we both have administrative access.
The photos app works fine under my user name but will not launch under my wifes user profile or name.