Went down the route of using the media creation tool and installing 10 that way - works perfectly so far! Thanks for all your help!

Command prompt suggestion - took less than a second to run - nothing changed!

Have gone to media creation tool on website - will let you know what happens!

Thanks for your help!

It's the PC's onboard graphics that were unable to be upgraded. I bought and installed a separate graphics card which i'm now using.

Does it re-run itself?

HiI was told by the Windows 10 update tool that my video card was not supported and therefore couldn't update to Windows 10. I did a little research and found a relatively cheap card from Maplin...