Okay, I'm back and good to go. I have 2 local admin accounts, and I've disabled the built-in administrator. Time for lunch. See you later. Linda

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Okay, I'm ready for the...

Ok I have 2 admin local accounts password protected

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Denis, I am totally lost and confused since nothing looks the same. Let me try to struggle through this. I'll get back...

OH OH. I'm on our other computer now. I changed the 11 to 10 and restarted my computer. It looks like a brand new windows 10. My desktop, pictures, documents are gone.

I thought I wanted to disable the internal Admin, so I could add or remove apps, etc.

Okay Sensei, time to get me set up as administrator. My current login is via the Microsoft login account.

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Didn't I want to disable the hidden Admin. Isn't that 11 to...

Third or fourth time I went in, it worked.

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When I press the delete key (in front of the 15), it automatically changes to 02.
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When I press delete again, it changes to 00.
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I can't type in the space.

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Denis, I got all the way to Binary Value and line 0038 is 15. I can delete it, but I can't change it to either 10 or 11. What now?
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I see what you are telling me now. I need to go into my C: drive. I'm gassed now. More tomorrow. Thank you so much for your patience. Cookies to follow, lol.

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Hey, you...

When I click on This PC, this opens:
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The dvd I've been using is the Walmart one:
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Here are the contents as shown on drive D:
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Okay, we are getting somewhere now. I got the official Windows 10...

There is no submenu for the UEFI Boot Sources. Nothing happens when I click on it.

The DVD shows up in the File Explorer as "DVD RW drive (d:) Windows 10 Home" and I can see the contents.
...

Denis, I can't get to your Step 1.
I disabled Secure Boot and Saved F10.
I entered Boot setup F9.
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None of the options boot to the DVD.
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Oops, it doesn't show the first...

Use the up/down arrow keys to select the entry for the DVD then press whatever it tells you [probably just the return/enter key

Will I select the "USB CD/DVD ROM Drive"?

346264 Let's try this. Does that help?

Denis, I'm about ready to tear my old grey hair out by the roots, lol. We got the Walmart DVD and can't get the HP computer to recognize it. And I can't get a photo to attach to this post. ...

1. It's a 64 bit
2. Never.

Thanks Denis. We've ordered the Walmart restore/repair disk and will get it in a couple of days. Take a break and I will get back with you in a few.

Here is the link from Walmart.
Windows 10 Home 32/64 Bit Install, Repair, Recover & Restore DVD - Walmart.com - Walmart.com

If I need to buy the whole Win 10 disc I can. I just don't know...

Me again. Bob says we ordered the computer online - so taking it back to the store is out.
Try3, if I buy a "Recovery, Repair & Re-install disc compatible with MS Win 10 32/64 bit" will that...

Everyone, thanks for the help. I will see if Office Depot can help remove the Admin -- since I don't have a Win 10 disc.
SoFine409, nice cat. I used to have one like it.
Try3 -- that info is...

Brian -- No, neither account shows either as an Admin. Bob says local user, and mine doesn't say anything.

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Dave, Bob is listed as a local user. Yes, he set up a security...

Yes, my 80 year old husband set it up for me and has used several passwords over the years. But the computer doesn't come up with Administrator, it comes up as Bob. We can log in as Bob or Linda,...

Sorry you all, please bear with me. My husband and I are elderly and not very computer literate. We bought me a new desktop computer and I’m doing fine for what I do, but I keep running into a...

Yes Steve, we tried that. The tech did also. It doesn't work. But thanks.