Thanks pyramid10 - rolled back to the previous graphics driver and everything's back to normal - must have been the Windows 10 update that did it?

Thanks again:)

Hi
The display on my laptop has suddenly gone larger that it was - when I go into display settings there are only 2 options - 1024 x 768 and 800 x 600 - I'm sure there used to be more options

Has...

mmpostema - thanks but as you can guess 'm very much a novice and I'm unsure as to what you mean by ms or local account

CBunny - I too use Avast but can't see a way to do as you suggest
...

Thanks Big 10 - have tried that but it's a never ending loop back to the Critical Error message

Thanks - I'll give it a go

I'm not sure what you mean when you say Win X, Win R & Win E -

How would I get into Safe Mode

Thanks

Thanks for the reply

I'm unable to get onto the start menu to do this - also I haven't enabled System Restore as I assumed (wrongly) that it would work like previous versions of Windows

Hi

Downloaded Windows 10 over a month ago and it has been working fine since

Today I installed the latest version of iTunes and since then I get the following:-

Critical Error - Start Menu...

Thank you - I'll give it a go

Hi

Just downloaded Windows 10 onto a spare laptop to give it a try

When I log in the following box appears headed

Microsoft Visual C + + Runtime Library

Runtime Error
Program...