I tried that too, without success.
In BSOD thread we pretty much tested all common hardware things, you can check it out and let me know if there is anything we did not tried.

I think(and hope)...

Restart is problem also, everything that includes shutting pc down, even for a second.

I did clean install couple of times at beggining (few months ago), hoping that will solve the issue but it...

Yeah, exactly. That leads to my other problems (windows cant finish updates etc)...
Driving me crazy...

Yeah, I disabled fast boot. In safe mode I did not have any problems.
I just tried making...

Thanks for reply,

I just tried that. Problem is still there but now my touch pad and keyboard does not work.
Do you have any other suggestions?

Thanks!

Firstly, thanks a lot for your patience and assistance!

I am bit confused in the moment tbh.
My problem(failing driver) is causing BSOD, right?
In this thread we came to that conclusion. Does...

Hi everyone,

I am getting BSOD and I asked for help here, you can check it out here:
https://www.tenforums.com/bsod-crashes-debugging/143142-hp-probook470-g1-shutdown-issue.html

After a lot of...

I understand.
Thanks!

The reason last crash was back then is because I do not let the laptop to stay on long enough for BSOD to appear.
I often don't have enough time to wait for BSOD. After I click on "Shutdown" and the...

270054270055

Here they are.

And yes, this thread is old but I need the laptop everyday so solving this problem goes really slowly...
Anyway, it annoys me a lot and I am afraid that this could...

Here are those tabs.

269845269846

I will try to remove the drive and come back with results.

Please let me know if this screenshots say something helpful.

Thanks a lot for your support!

I will try that and be back with the results.

Thanks a lot for your help!

256833

Here you go.

Current driver I am running works better but I still have the same issue, just less frequently.
Also, Windows Update can not be completed although computer restarts...

I have full trust in you, so I can pass it to you if you want.

Anyway, I will try to get support from HP and post results here.

Thank you for your help and assist, I really thought this is...

This did not solved the problem sadly.

- - - Updated - - -

256004

It seems like my build of Windows 10 is not supported.
Is it possible solution to downgrade to older Windows build?

Product name : HP ProBook 470 G1
Product number: E9Y75EA#ABD
Software build number: 10.0.18362 Build 18362
Total memory: 16.00GB (15.94 GB System + 64 MB Video)
Processor name: Intel(R) Core(TM)...

Thanks a lot!

So, I was googling around and found that file is Keyboard Driver, witch is associated with Hp Hotkey Support driver.
I tried few version I found on the internet but problem stayed...

Hi,

Problem went back so I did Windows Driver Verify.

Here are new logs.
Did it found driver that is bugging me whole this time?:huh:
Logs.zip - Google Drive

I was busy for few days and I delayed the test.
However, it looks like the problem is gone... Laptop now go to sleep mode and shutdown without any problems...
I am not sure how and why... Should I...

Thanks for the instructions!

I will be back when I collect all of the logs needed.

Hi,

Thanks for current assistance!

Here is new log:
253312

I think I am able to run Windows driver verification, should I do it?

Hi,

Thanks for the instructions!
I removed the battery and started the "Loop until error test", however test has never reached the end. It has worked for many hours and successfully completed the...

Hi,

Thanks for further instructions, I really appreciate it!

So here are results of chkdsk:

253088253089253090253091253092253093253094

Hi,
Thanks for the instructions.

I covered the most of my tasks. Here are the results.

1) I went to my collage computer service and they fixed it up. I am not sure exactly what was the...

Now all should be fixed up, legal key is applied and Windows is activated.

252785

Hi,

I think I successfully deactivated Windows, I am working on getting originally key right now.
Here are tests after deactivation. If I need to activate Windows then do the tests, just let me...