IIRC the 8.1. is pay version and the 8.0. version was the free version. If correct, you could download the 8.1. version but you'll have to pay for it.

But be aware if FireFox is opened again before MS backup done, it will fail again with same problem indicated. You have to clear FireFox cache each time, before manual doing MS backup.

Bingo! Thanks itsme1, obviously I didn’t enable reagentc after recovery partition extending, but I used MiniTool to do that since I wasn’t comfortable will all commands required from command prompt....

OK, thanks for your help. I'll try rebooting and then backup again with FixFox open, since I didn't reboot after enabling recovery environment before. Then I'll try the recovery options on restart as...

Yep, it shows "ServicePack Build : 3920"

Well even though recovery partition now shows Enabled, MS backup still failed with Fixfox open, so it didn’t cure that. Seems strange that KB503441 installed after partition extended by with recovery...

First “reagentc /info” didn’t show disabled but also didn't show any files, just listed possible switch commands. So I did “reagentc /enable” and “reagentc /info” again and files did show (see below)...

To add to this crazy confusion caused by MS with this update. After I increased my empty recovery partition from 498 MB to 1.31 GB and then completed installation of KB503441, it didn’t even write...

You're welcome, :thumbsup: I hope it helps others also.

I’ll add my experience being an novice with command prompt input, I started with a C partition size of 953.3 GB (only 67.33 GB used) and recovery partition size of 498 MB and failing install of...

I’ll add my experience being an novice with command prompt input, I started with a C partition size of 953.3 GB (only 67.33 GB used) and recovery partition size of 498 MB and failing install of...

Well spoke to soon on my system 2 machine in above post; it’s been freezing occasionally last couple of days. Just viewed update history and saw 3 updates that had failed on 3/23/21, one of which...

Just to update this thread, I’ve not found anything wrong with hardware or connections which I added to things done in list of post 1.

I feel safe to say it has to be something with Windows 10 and...

:thumbsup: Thanks

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:thumbsup: Thanks

Thanks for your input, recreating a new bootable media after new version does have good logic and is what I will do. That also seems to be confirmed by the last bullet point you’ve shown from link...

I have a bootable USB stick created with previous version. Does anybody know if I should rebuild it with this v7.3.5550 version or no rebuild required?

Thanks for reply, if it gets any worst I'll have to check that even though the hinges are in good shape. Might have to disassemble anyway to check all connections and wires so will look into GPU...

Quick update on this, it doesn’t appear to be a battery problem. I’ve recently noticed a light tap on bottom and it will boot normally on next attempt. Some kind of bad connection I assume, but not...

Thanks for reply, but I’ve already replaced it, 2nd bullet point of things tried.

Thanks for your suggestions,

Nothing in usb ports but wireless mouse transmitter/receiver. Most of boots were on battery. Will try removing battery and booting off wall, but will be difficult to...

Thanks for your suggestion,

Did that in bullet point #6 if you meant Dell Support Assist troubleshooting program. I also just added that I had set Win 10 fast boot to off, because I forgot to...

My laptop, system one listed in “My Computers” Running Win 10 pro version 2004 (OS build 19041.685). Has an inconsistent occasional boot problem and looking for someone that might be able to guide me...

Thanks All for the reply's, I guess I just have a bad laptop that was able to run win 7 but not win 10 without issues. I do appreciate all of you taking time to answer and Bree the Winver tip is much...

Tried Windows Update troubleshooter, no joy just said no problems found.

By the way in System Information mine does show Version 10.0.18362 Build 18362 & under Hardware Abstraction Layer...

Thanks for reply, I’ll try the troubleshooter as you suggest. That is laptop that’s been on win 10 since sept. 2019 (~ 6 months) System One of listed computers. I had to restore image backup from...