I've tried re-enabling the services and startup applications a few at a time, but no combination caused the message to be shown (although I wasn't seeing it before the clean boot either - it was just...

It did not recur during clean boot (but it wasn't happening just prior to the clean boot either) - just to note, the MalwareBytes service could not be disabled (it immediately re-enables itself,...

Can Windows Update ever attempt to change the home page url? The reason I ask is that although nothing was happening with the machine in terms of new programs, I did see a notification of an update...

The other security program that was running in tandem with Malwarebytes was BitDefender (since uninstalled). I can't see any suspicious processes or apps running in the task manager either with or...

To clarify, are you saying you don't think this message is being generated by Windows/Internet Explorer? (It's Pro version btw). If, for example, it was being generated by Malwarebytes, I would have...

This is what I was wondering. It was a very strange occurrence: When I shut the machine down, it unexpectedly went to the standard 'don't turn off the power b/c updating' screen, and then when I...

I've been in the process of removing data from a Win 10 machine for several weeks now, during which time it has not been connected to the internet, and no new programs have been installed on it....

I have an export of one of my Outlook.com (webmail) mailboxes for offline reference purposes, which comes in the form of a PST file, however the next issue is how to actually refer to said archive. I...

I don't think there's a conflict in anti-malware as the combination I have is very common. But just to clarify, if it is my anti-malware that is stepping in to prevent a home page change, that still...

I have a Windows 10 machine which has been disconnected from the internet for several weeks while I wait to pull off files and reinstall the OS. Today I was checking out an XML file which Windows...

Thanks for the reply. For my understanding, could you explain why the presence of malware inside a database file means it cannot infect the PC? I'm assuming the file contains enough information to...

As part of backing up an Outlook.com email address, I want to ask Microsoft to generate a PST file for the whole mailbox that I can download. However the mailbox is large and is getting spammed quite...

Thanks for the replies. Should System Restore have been effective in removing the antivirus?

Thanks for answers - I've just done the upgrade on a laptop using the MCT and it seems to have worked. One thing is puzzling me though: Previously the licence key was showing as the OEM key from the...

I saw this Kavremover but it got me to thinking: If I don't trust Kaspersky, why would I trust their removal tool. I'm not sure if I want to put any more of their applications on my PC if the...

I wanted to give Kaspersky free edition a look over on my Windows 10 machine, but have decided on another course and uninstalled it. Or at least I thought I had uninstalled it, since a search of...

Hm.. I hadn't considered the edition. I believe the one I was using previously was Pro, but the one I would like to use going forward (since it is all through the OEM and Microsoft) is Home. Would...

I recently found out that I can still upgrade the Windows 7 that came with my laptop to Windows 10 using the MCT, but before I knew about that, I had already bought a Windows 10 license from...

I had a feeling this would have been asked already, but did a quick search and nothing came up: I was under the impression that the window (no pun intended) to upgrade to Windows 10 had passed a long...

I have a few Windows machines, and recently noticed that a couple of them were running the same ("retail") license key. Initially I was concerned that somehow they were both running the same license,...

Thanks for the reply - I'm not sure I fully understand though. There should be no additional copy of the attachments on my system - and if there was one, surely the Windows file manager could sort...

I've seen this question asked a few times on the Microsoft answers site but nobody seemed to get a resolution: whenever I download an attachment from an email account using the Windows 10 Mail app,...