Thanks for your reply. This is what I did the first time when it failed but I do now have the "Get WIndows 10" icon so will go down the route of reserving and see what happens.

Hi All
Had Win 7 Ultimate 64 Bit OEM-SLP on HP laptop and got the Get Windows 10 icon a few weeks ago. Reserved copy but as it didnt download i went to Microsoft and downloaded the Media Creation...