Ztruker yes i followed all the steps to the letter. i had gotten to step 15 (the installation of windows) where i had gotten error code 0x8007045D (the same error code as before) specifically it...

Caledon Ken thanks for the reply, I have spent the past hour and a half following your steps but Im still getting the same error code. im not exactly sure what I can do at this point.

In advance I would like to apologize for any incorrect terminology or lack of knowledge on a subject as I know next to nothing about computers.

Two days ago I got a windows update on my laptop...