OK, will check all of that, what about the crashes which happened today. are they related to the same thing? the ones you have referenced seem to be yesterday and before going by the dates.

I have an external hard drive connected yes and a memory stick, i will remove them and see if that is the problem. what is that mention of a PCI express port, is that just something plugged in by...

Hi Ztruker and MrPepka
It happened again, nothing much left to uninstall now.

I also did what you said Ztruker, i downloaded the tool and the file is attached to this message.
could you please...

Ztruker thanks for that, i have tried but still struggling a bit to make sense of it all.

Also today, i tried uninstalling the things MrPepka said and at lunch time it seemed to be working but i...

Mr Pepka,
Thanks for the reply's,
What i actually meant is how do you know i need to uninstall glary and jump start from the files i sent.
Do you use a program to interrogate these files, just...

Mr Pepka,
Yes i use glary utilities, i will uninstall along with HP jump start.
Thankyou again,
I will revert back once i have done this and let you know how it goes.
Is there any way i can do...

Thankyou very much for the detailed reply, will try all of the above. thanks Robert

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MrPepka
I have done all that you said yesterday and i am having more issues today,...

Hi All,
thanks in advance for your assistance.
I have an HP laptop, an X360 14", i58250 processsor, M.2 skyhynix 256gb SSD, 8GB DDR4 2400 RAM
I bought it new around 2 months ago, but live away...