I forgot my Microsoft Account password to access administrator settings. The problem is that the email account associated with that account no longer exists. I need to change that email address and...

Attached snaps. 228351228352
I tried the first suggestion, no response.
I cannot create a new user because when I tried to update our new email address I did something wrong and was locked out for...

When I right click on the desktop the menu pops up. But when I click on a choice NEW> the PC freezes for about 10 seconds then the screen goes blue. After about 5 seconds my icons pop up on a white...