Did try that, same issue
I keep wondering, i'm almost sure i used a windows 10 key, a key i already bought and used, but when i go to cmd and try this command as admin (wmic path...

2, me (admin) + administrator (can't remember why i made it, there was an issue and for some reason my user couldn't fix it even thought i'm admin and had to make a default administrator account)
...

Greetings, i want to reset my PC (Windows 10) when i get to the reset screen i'm asked to provide my Microsoft account password, i provide all the possible passwords, i use my Microsoft account...

THANK YOU! this issue was driving me mad, it also was responsible for disconnecting my headphones every time i play a video on the browser

Oh i completely forgot with the mess the last few days, i did i system reset and it fixed the problem which is great.. though i'm a bit bitter at not being able the fix it directly, sorry RickC at...

Yes


No



when the proplem started it was the itunes from apple site, but during the uninstalling and reinstalling i've been doing i ended up with the itunes from the MS site

alright, there were no WerFault.exe but i found something that may or may not be interesting:
225416225417

also, wpdmtp.inf decided to install, thought i still can't update my iPhone and Sony...

okay, i downloaded it, stopped capturing, cleared the log, resumed capturing, installed wpdmtp.inf, stopped capturing and there were many errors repeating:
especially these two:...

checked it and found a long list of the same error:
225326
"Device USB\VID_05AC&PID_1294\ec2606835da74a8a68abd14812c75d2b288f5a10 requires further installation."


and Device Manager - iPhone +...

i tried that days ago and tried it again now, same result:
225320

found it, it was oem17 for me, right clicked and choose install, got a "successful install" window -not actual wording- but no change, i can't install the drivers from device manger,

will keep...

okay, i did that but there was no "installation inf for the Apple USB driver" it was all about Samsung.. and i don't have a Samsung, though a year ago i plugged my mother's phone (Samsung) to move...

indeed lol.. sorry for all the trouble, will update you here after the reset and if the issue is fixed or not, thank you both for the help

sadly no, and i did uninstall iTunes then re-install three times by now, i don't think this an itunes or cables issue, since i can't connect my sony xepria too, hopefully a pc reset will fix all of...

RickC i'm sorry.. both methods didn't work
there was only one apple entry, did what you posted, after connecting the iphone after rebooting, the same exact info showed in USBDeview
225293

as...

there is no indication that sony xeperia Z2 is present, but i did delete two of the iphone entries, restarted, and no installing..
225234

and the message changed too, for the iphone it was USB...

okay, downloaded it, opened it while both my phones plugged in (3gs iphone and sony xeperia Z2) i think i can find my iphone in the list but not my sony xeperia Z2:
225233

also, can you clarify...

RickC oh i've already been use itunes for years, it also didn't recognize my 3gs and no charging

This is what happens when i try to update drivers for my 3gs
225228

Driver details from device...

Tor is a vpn service i've been using for a year and a half, i don't think it has something to do with this. the only thing i remember updating since 29/1 is DS4 for windows, and deleted that already,...

Thank you, i downloaded it, and deleted the devices.. still can't install the driver for my phones, the same exact error message

i can open in ti RegEdit, which will take to Registry entry of the device, should i do something there? delete or change some values?

and yes tried different port and usb cable, the problem is in...

Thank you, i downloaded USBDeview and can find my sony xperia connected with a purple circle next to it, but not sure what i should be doing, i uninstalled but when i reconnected nothing changed,...

Greetings, i only come here after more than 6 hours of trying to fix this, i can't connect my old iphone (3gs, i use it as a music player) or my current phone (sony xeperia Z2) both have been...