I spent an hour with my friend this afternoon and determined his problem is caused by how he creates desktop shortcuts with Chrome for different web sites. If he left clicks and drags the URL to the...

A friends Win 10 installation is listing Desktop HTML shortcuts under Apps in the Setting App listing. Seems to have happened after he downloaded and installed a program in support of some two way...

Teamviewer is great if you can work within the session time limitations for the free version. May not be worth spending $600 USD for an annual subscription. That being said I recently revisited...

Most of the computers were running Office 2013 or 2016

I've upgraded just about a dozen different computers from Windows 7 to Windows 10 using the media creation tool. Most had Office versions 2010 thru 2016 installed for years. I can't remember any of...

I thought it was unusual as well, but documented by QB.

If you see Error -6123,0 while restoring your company file Step 1: Remove special characters from the file name Make sure your backup...

..and I recently learned that you cannot restore a QB company file from a backup file on an external USB drive. The backup file first has to be copied to an internal hard drive, otherwise the restore...

Windows 10 x64 v1909.

Lately when saving backups of my Quickbooks files the default save location is not the last folder I used to save these files. Does anyone have an good understanding on how...

Most of the responses to your question address one or two parts of the transfer process but not the transfer of all data from various sources.
I purchase Laplink PCmover and use it to perform the...

I'm wondering if there is a better way to recover from this situation.

A neighbor asked for my help.
He uses a HP AMD based all in one computer that came with Windows 8.1 and years ago upgraded...

Researching the problem online suggests I am not alone.
Perhaps100s of reports of similar issues with laptops using the Intel HM77 chipset.
I'm going to try downloading the Win 8.1 HM77 chipset...

Acer AspireV5-571P i5 laptop with built in camera and touch screen.
Factory installed OS was windows 8.
Currently running Win 10 1903.
No camera drivers available from Acer support page.
When...

I removed the hard drive from a HP laptop with a bad motherboard, intending to plug it into a USB drive dock attached to a laptop to copy the files to a USB flash drive.

When the drive was...

Already tried unplugging all USB devices and disabling non essential stuff in BIOS resulting in same failure.
I have Acronis and perform regular backups to my home network NAS.
Might try a nuke...

No, that did not fix the problem.

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Upgrade 1803 to 1809 fails on older PC. Intel Q9650 quad core, Asus P5KC, 4gb memory. 500gb Crucial SSD.

"Installation Failure: Windows failed to install the following update with error...

I found when automatic repair failed and went into a loop if I went into the Command prompt and ran chkdsk /f and sfc scannow I could then reboot normally.

I'm at a loss on this one.
A friend asked me for help.
He uses Edge.
He claims he cleared his Edge browser cache and cookies and now when he goes on Facebook pictures people post can no longer...

According to my friend the answer is no. She has to run a real copy of IE 10. I don't know why or what she is running. I do know she tried developer mode. Thanks, Steve

A friend purchased a new Acer laptop with Windows 10. Her workplace requires her to use IE 10. IE 11 is not compatible with whatever she is doing. Is there any way to run IE 10 under Windows 10? ...

Can you plug a flash drive into a USB port on your router and share it on your network? If you do this it will make the router your home network master browser and might reduce some of the network...

I'm helping out a friend with an older AMD quad core Dell XPS 625 running Windows 10 Home 1803. The original Seagate 1 TB drive was failing with some bad sectors. I used Acronis 2017 to back up to an...

This is a neighbor's daughters laptop. HP 15t-ab200 i5 with 8gb memory, 1tb hard drive with 83 percent of space free.
She is running multiple gaming and messaging apps as well as Carbonite.

On...

HP i5 laptop used by a young teenager mostly for playing games including Steam updated to 1803 Home resulting in multiple problems. I rolled it back to 1709 and all works fine. Will future windows...

When updates failed for me I looked up the failing KBxxxx number, manually downloaded and installed the update and this seemed to correct the problem for future automatic updates.