Hi All

Can anyone help me get my thumbnail pictures back please. I use for my photo editing Affinity and when I open a folder to download a photo all the thumbnails have the affinity logo not a...

Hi All
Again sorry for the slow response but the good news is The reset seems to have fixed the problem. I did it yesterday and have managed to update all the software.

So once again thankyou all...

Sorry I have been a bit slow replying. I will now try the reset advised and let you know the results. Thanks once again for all the help.
Edward

Ok I am a bit confused here I think. I only have the one problem. Updating software. I know where to go to the Nikon folder on the C drive and that is currently empty except for the Nikon message...

Thanks for the info on the datastate message. I didn't have a clue what that was.

I have tried to reinstall the Capture NXD prog that I deleted after I was unable to update it when I found that no...

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I hope I have uploaded these screen shots OK. I got messages saying that they were not proper image files but they seem to be there....

Ok First things first. I am set up as the administrator on my laptop.

Thanks for the comprehensive set of steps to do next. As I am not used to delving into these sort of tasks it may take me a...

The app crash app reported "no crashes"

Hi all

Many thanks for the replies. The software is any of them I try to update.

I think I have done the screen shots ok. I did three as I am limited to 5 and they should hopefully be attached....

Hi All

My laptop seems to have a problem. It is a HP win 7 that I upgraded to Win 10 during the free update period.
It has worked fine until now. When I go to update any of the software I have...