Thank you for all your help. I will try it tomorrow. It's giving me a headache lol. I tried the tool for 1803.. And already it says I will have to reinstall the language pack..ermm.. Yeah. TBC x

That's interesting. Will look into that. Thank you Bree and zbook
x

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Not sure I've done this properly, but can't upgrade to windows 10 as my graphics device is incompatible x

Sorry..it is an Acer Travelmate

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So sorry.. It's gone now. It just said my intel graphics was incompatible for Windows 10 and wouldn't display properly. This is a second hand laptop that I reluctantly bought yesterday. Good memory,...

I have no idea what that means lol.. Sorry.. And I can't install windows 10. I learned a few thing s tho. So mad at my friend for breaking my laptop and having to buy this Acer thing that won't...

Well.. Thanks guys. Installation tells me my intel graphics isn't compatible so worked hard for nothing.. All of us �� thanks for your time guys x

TBC lol

thanks everyone..it sounds complicated to a non techie..but i will deffo give it a go. I appreciate all the helpful replies x

hi..thank you. I didn't realise i need a licence and had to buy it first. No wonder the tool didn't work lol.

Hi. I have a laptop which I updated from 8 to 8.1 . I now want to update to 10. I read I had to use the media creation tool. It started fine, and about half way through it just stopped, and left a...