I use avast! Antivirus. And how would I be able to remove it at any rate, if I can't get past the login screen?

Mine keeps saying "this device is offline, log in with the last password you used to access this computer"

Even though my internet connection is fine. My laptop says its connected, and the WiFi...

I'm having the exact same problem! I know all the passwords its requesting are correct; I even used the pin number it made me set up and I'm getting nothing. It's beyond frustrating.

I called...