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  1. Thread: Notifications repeated antivirus malware by scopio
    Forum: AntiVirus, Firewalls and System Security
    Replies 14 Views 1,720

    flashh4 like said earlier the pc has never had...

    flashh4 like said earlier the pc has never had McAfee or Avast installed.
  2. Thread: Notifications repeated antivirus malware by scopio
    Forum: AntiVirus, Firewalls and System Security
    Replies 14 Views 1,720

    flashh4 thank you for your suggestions The pc...

    flashh4 thank you for your suggestions
    The pc has never had Avast or McAfee installed.

    I will not be able to run Malwarebytes AdwCleaner or FARBAR (FRST) any time soon as it is my brother's pc...
  3. Thread: Notifications repeated antivirus malware by scopio
    Forum: AntiVirus, Firewalls and System Security
    Replies 14 Views 1,720

    Will try your suggestions when I can connect to...

    Will try your suggestions when I can connect to my brother's pc remotely later.
  4. Thread: Notifications repeated antivirus malware by scopio
    Forum: AntiVirus, Firewalls and System Security
    Replies 14 Views 1,720

    Callender Thanks for your input. I have removed...

    Callender Thanks for your input.
    I have removed notifications for the c1029ojxr9zktvr20a.dkeie.co.in/ site and the notifications have stopped.

    I would like to know how to remove...
  5. Thread: Notifications repeated antivirus malware by scopio
    Forum: AntiVirus, Firewalls and System Security
    Replies 14 Views 1,720

    Notifications repeated antivirus malware

    I keep getting notifications from different antivirus software scam as shown below screenshots and I can’t stop them appearing!
    Have run Malwarebytes Anti-malware Premium and Windows Defender which...
  6. Thread: Erratic behaviour of the mouse by scopio
    Forum: Drivers and Hardware
    Replies 9 Views 677

    It worked alright for a few months and it began...

    It worked alright for a few months and it began being erratic yesterday.
    The keys are not stuck.
    It seems that with the wired controller there are no issues.
  7. Thread: Erratic behaviour of the mouse by scopio
    Forum: Drivers and Hardware
    Replies 9 Views 677

    The mouse performs as normal.

    The mouse performs as normal.
  8. Thread: Erratic behaviour of the mouse by scopio
    Forum: Drivers and Hardware
    Replies 9 Views 677

    The mouse is connected to a USB port. The...

    The mouse is connected to a USB port.
    The wireless Xbox controller is connected via Bluetooth like this one Xbox Wireless Controller + Wireless Adapter for Windows 10 | Xbox
    The wired Xbox...
  9. Thread: Erratic behaviour of the mouse by scopio
    Forum: Drivers and Hardware
    Replies 9 Views 677

    She has tried with another wired mouse and the...

    She has tried with another wired mouse and the issue is the same.

    She is trying without the Wireless Xbox controller but with a wired Xbox controller at the moment, will post later if there are...
  10. Thread: Erratic behaviour of the mouse by scopio
    Forum: Drivers and Hardware
    Replies 9 Views 677

    Erratic behaviour of the mouse

    PC Specs;
    Motherboard; Asus ROG Strix X470 Gaming
    CPU; AMD Ryzen 7 2700
    Memory; 16GB (2x8GB) Corsair DDR4 Vengeance RGB PRO Black, PC4-25600 (3200)
    GPU; PowerColor Red Devil Radeon™ RX 590 8GB...
  11. Replies 5 Views 895

    Yes I agree the best option is to use MR Rescue...

    Yes I agree the best option is to use MR Rescue Media and restore the latest backup which is two weeks old.
  12. Replies 5 Views 895

    Answers to @dalchina No, the pc boots...

    Answers to @dalchina

    No, the pc boots normally, when an external drive is disconnected and he tries to shut down the pc Windows will not shut down, it will display the BSOD and will take a long...
  13. Replies 5 Views 895

    Problem with external drives safe to remove not working.

    My brother has a problem when ejecting external drives that he does not get the notification to safe remove the drive.
    When he then ejects the drive and starts the pc, he gets BSOD DRIVER POWER...
  14. Thread: Microsoft Defender issue protected and not protected! by scopio
    Forum: AntiVirus, Firewalls and System Security
    Replies 10 Views 1,731

    garlin thanks but it still does not explain the...

    garlin thanks but it still does not explain the Gibraltar link and in any case it only displays a shield as a .png.
  15. Thread: Microsoft Defender issue protected and not protected! by scopio
    Forum: AntiVirus, Firewalls and System Security
    Replies 10 Views 1,731

    Try3 I did put the whole address on Whois and...

    Try3 I did put the whole address on Whois and nothing was reported for that address either.
  16. Thread: Microsoft Defender issue protected and not protected! by scopio
    Forum: AntiVirus, Firewalls and System Security
    Replies 10 Views 1,731

    WXC thanks for your edit, I have now updated...

    WXC thanks for your edit, I have now updated Malwarebytes.

    @Try3 thanks for your input, I am aware the Microsoft Defender comes with Office 365 and is what my brother has been having issues with....
  17. Thread: Microsoft Defender issue protected and not protected! by scopio
    Forum: AntiVirus, Firewalls and System Security
    Replies 10 Views 1,731

    WXC thanks I will do that.

    WXC thanks I will do that.
  18. Thread: Microsoft Defender issue protected and not protected! by scopio
    Forum: AntiVirus, Firewalls and System Security
    Replies 10 Views 1,731

    Microsoft Defender issue protected and not protected!

    My brother has a very strange issue with Microsoft Defender stating that his pc is protected but also that it is not protected!
    391131
    He also gets an email from mydefender@microsoft.com stating...
  19. Thread: Update Windows Home from 1909 to 22h2 by scopio
    Forum: Windows Updates and Activation
    Replies 3 Views 4,285

    Update Windows Home from 1909 to 22h2

    I have a friend who wants to update Windows Version: 1909 OS Build 18363.1556 to the latest version.
    He has been trying but the update gets up to 96% and does not go any further.
    What can he do...
  20. Thread: How to delete Norton files, that I need permission by scopio
    Forum: AntiVirus, Firewalls and System Security
    Replies 10 Views 4,221

    dalchina Thanks for your post you have always...

    dalchina Thanks for your post you have always been very helpful and I respect and value your knowhow but like I said in answer to Ghot I did reinstall Norton and then run the removal tool but all the...
  21. Thread: How to delete Norton files, that I need permission by scopio
    Forum: AntiVirus, Firewalls and System Security
    Replies 10 Views 4,221

    Thanks Ghot I will resist in case I mess it up as...

    Thanks Ghot I will resist in case I mess it up as the total space saved by deleting the files will only be a few 100s kb.
  22. Thread: How to delete Norton files, that I need permission by scopio
    Forum: AntiVirus, Firewalls and System Security
    Replies 10 Views 4,221

    I reinstalled Norton and then run the Norton...

    I reinstalled Norton and then run the Norton Removal Tool to test if all Norton files would be removed but it did not!
    I run Everything and searched for Norton files and found around 80 files for...
  23. Thread: How to delete Norton files, that I need permission by scopio
    Forum: AntiVirus, Firewalls and System Security
    Replies 10 Views 4,221

    How to delete Norton files, that I need permission

    My brother has had Norton AV for years and has now decided to remove it from his desktop.
    He used Ashampoo Uninstaller to remove it but it has left behind over 180 items when searched with...
  24. Thread: Unable to open office 2007 files in office 365 by scopio
    Forum: Microsoft Office and 365
    Replies 5 Views 1,698

    When I looked at Windows settings default...

    When I looked at Windows settings default applications by file type there were no Word or Excel to choose from, so I realised that Microsoft 365 needed to be repaired.
    I did a Microsoft 365 Repair,...
  25. Thread: Unable to open office 2007 files in office 365 by scopio
    Forum: Microsoft Office and 365
    Replies 5 Views 1,698

    Unable to open office 2007 files in office 365

    Had Office 2007 which I have now uninstalled and installed Microsoft 365.

    I now am unable to open Word and Excel files created with Office 2007 in Microsoft 365.
    I have saved the files again to...
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