Until now, I've found this info (I'm having trubles finding information about the graphic card):

Computer Type: PC/Desktop
OS: Windows 10 Pro
CPU:Intel64 Family 6 Model 15 Stepping 2...

Ok, this should be the system information:192079 192080

I'm having some trouble finding the system information, although I checked it this morning using "Systeminfo" or "msinfo32" in Prompt command and it worked perfectly. I tried in many directories, but...

Thank you so much for the help, now I have the file, but I don't know what to do with it, if you could give me a hand with this I would be eternally grateful : 192066
I'm so sorry it is written in...

Hi, yesterday I was using my PC when all of a sudden it froze and I foolishly turned off the electricity.

Once I turned it on, the blue screen and "error 0xc000021a" appeared. I tried everything,...