Thank you so much for offering more help - I want to take you up on it. Even if I'm not infected, I will learn a lot from these actions that will be helpful in the future.

First, AdwCleaner: now...

Ghot - thanks! That's what I'm hoping for.

I've now connected to the Internet using my Admin account on the affected laptop with no message or sign of trouble, will now try it from my Standard...

I'm running Win 10 Pro, 22H2, 19045.3930. I have version 22.24.1.6 of Norton 360 Deluxe and version 4.6.9 of Malwarebytes Premium (all the protections) running in the background at all times. I also...

I tried opening an old report in both Firefox and Chrome - same result. Data is shown but no style information is there so the display is the raw data as shown in my snip.

I assume that a...

Hey, Brink -

I never knew about this function or this report until today, but was poking around the Battery-related tutorials and found this one.
Accordingly, I went to the Power Efficiency...

I finally installed my January Patch Tuesday updates on my 3 laptops (ProStar, Dell D5579, and Dell D7386) this past weekend. Everything looked like it went well (SFC, DISM both clean) with one small...

Well, my ProStar laptop (had since 2015, was Win7, upgraded to Win10) had all the C++ versions from 2005-2019. Ran the same install, looks successful. Wound up with a couple of older versions of 2008...

Laptop #2, the one that had 2005-2019, had results that look good but weren't quite as clean and simple. It looks like for 2008, older versions stayed around. I assume I can uninstall all versions...

Sorry for delayed reply. I'll use the method you suggest above and - assuming all goes well - will come back and mark this solved.

Thank you to the rest of your for your information also -more...

Thanks, Ghot! Do I need to uninstall any of the existing versions before doing this install, or can I just run it and it will overwrite or update any existing version?

The reason I ask is that I...

I have Microsoft Visual C++ Redistributable 2010 on one of my laptops (maybe more - haven't checked the other two) and it is running version 10.0.30319 (July 2021). Apparently, there's an updated...

UPDATE - updated all 3 laptops to apply the September patches over the weekend, and I had no performance issues. Mouse and Audio worked fine. Had to run scannow to take care of a small issue...

Dalchina - thanks for the quick reply!

The good news is I haven't yet applied 7308, so I don't yet know if it will cause these issues for me, but I DO now know for sure that I better watch for...

I'm sorry, I'm a bit confused.
I thought KB5017308 is the Cumulative Update, not a Preview Update, that was released on 9/13/2022. I'm been waiting to see what issues it caused before allowing it...

Well, it's my turn for the Patch Tuesday 'spin of the roulette wheel.' I had paused my August updates for a few weeks because I saw a lot on the internet about KB5012170 and the "Install error -...

Yep - that's the critical aspect of RestoreHealth - it has to be able to access and pull copies of non-corrupted files. The simplest way is to be connected to the internet, as Denis recommends.
...

UPDATE:

I used Denis' advice to get the "sfcdetails.txt" file, and can post if anyone wants to see it (will use that method next time).
I also followed the combined advice from Ghot, Bree, Denis...

Me too!

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Thank you so much - I'm going to go through the tutorial(s) first so I can read about what the commands do and why and so on, and then I'm sure your tool for...

I put the June Patch Tuesday updates on hold, and was going to apply them tonight after running virus checkers, SFC, DISM, and after making my latest Macrium backup.

When I ran SFC /Verifyonly, it...

Well, the problem is now bigger than just broken icons - the programs will no longer run under my Standard user account - hence the repair. However, I'll keep your suggestion in mind if I have...

I can create a shortcut and then open its 'Properties' dialogue box and find its Open File Location button, so that seems to work fine for shortcuts. However, I think the best thing to do at this...

I agree, it should be easy to find - but when I get the Word app drop down list, it doesn't include "Open File Location." See screen shot below.
367197

I included a snip showing the Admin account...

UPDATE -
When I logged into my laptop this afternoon, in the Standard User Account, Office no longer works. The programs won't launch from the Start Menu, the icons don't show correctly, and the...

I have a strange problem: when I'm logged into Windows using a local Standard User account and I look in a Windows Explorer folder, all of a sudden my Word/Excel/Power Point files don't show the...

Thanks for the quick reply. I guess if the "cumulative" update contained a security fix, that would have been a reason for MS to force it through, so I guess I appreciate it even though it's also a...