It also looks like the laptop is not using the latest BIOS. That can also be important for power management so I'd recommend updating to the latest BIOS from here.

For power management to work properly, everything must do it correctly and I'm guessing the generic Microsoft driver doesn't properly handle the power capabilities of that device.

Looks like an issue with an SD card reader and the automated analysis in WinDbg is blaming sdstor.sys - which is a Microsoft driver. It's trying to send a power transition command to the device but...

Thank you for the update. I don't suppose they told you what they found wrong with it? You'd be the first to get such information from what I've seen. Please do let us know how it goes with the new...

I haven't seen very many Ryzen 5000 series CPUs fail but I've seen way more than their fair share of Ryzen 3000 CPUs end up faulty. I haven't done it myself but for others I've seen the RMA process...

If the adapter isn't purple, there's no real way to know if a USB to PS/2 port adapter will work with a keyboard except to try it. I'd try it if you already have an adapter (even if it's green) but I...

Dean1975

Yes, the idea is to use the keyboard shortcut to manually crash the system when a freeze/hang occurs.

I'm assuming the keyboard shortcut didn't work. It's certainly possible for a...

So, every core is showing as idle - meaning running the Idle "process". There is no real work being done at all. Did you generate this dump file when the system was frozen?

edit: I'm heading out...

Freezes/hangs are typically the hardest to diagnose. Can you try setting up a manual crash dump keyboard shortcut using the instructions here, restart the computer, and then use it to try and...

The DPC watchdog timeout period for the subcode (0x1) in your crashes is 2 minutes. Are you usually immediately forcing the computer off when a freeze occurs? If so, you might want to wait a bit more...

RGB Fusion is known to cause PFN_LIST_CORRUPT bugchecks on some systems. I'd recommend uninstalling it, restarting the computer, and then using the system normally to see if the crashes continue.
...

tushar4544 - It was suggested you update your motherboard BIOS to the latest version from here but you haven't according to the most recent dump file. The latest version is 7C80v1C (1.C0) and your...

Page 53 in this document is where the PCIE settings I've mentioned should be according to Asus. I don't know why it would manifest as a drive related problem but can you try setting the PCIEX16_1...

I'm not finding anything about it causing BSOD crashes or making a system drive go offline. Rather, they all seem to be system freezes. My recollection is that it was a PCIE Gen 4 GPU installed in a...

Is there a drive in the M.2_1 slot? I have seen instances where a slot capable of doing both needed to have the slot specifically set for PCIE 3.0 if the GPU was PCIE 4.0 capable. The default setting...

parallelpark - Sorry if this has already been hashed out but the thread is long and I've not been able to find the information. Which m.2 slot is the system drive using? The top slot (designated in...

ubuysa - Thank you for the detailed analysis. I always seem to learn something new when I see how others approach crash analysis. Also, I hadn't looked at the documentation for a 0x124 bugcheck in...

It's getting late and I'm starting to fade so I'm going to have to abandon you for now but I'll check back tomorrow. Please do let me know how it goes.

This would be the weirdest case of it so far but I have seen what look like hardware problems caused by having multiple versions of the JRE installed. My guess is it causes the java just in time...

I don't see any drivers loading that I recognize as having caused problems on other systems.

There are events in the dump file that didn't make it to event viewer which means they happened shortly...

You'll probably need to copy (NOT move) the memory.dmp file to your Desktop and work with the copy.

I don't know if this will be anticlimactic but stornvme!NVMeControllerReset suggests the NVMe drive is going AWOL for some reason.

Can you zip the memory.dmp file and make the zip available via a...

You can install WinDbg Preview from the Microsoft Store, load the MEMORY.DMP file, and run the !analyze -v command. The output from that could be enough to figure out what's going on.

Also, make sure the drive where the MEMORY.DMP file is being saved has enough free space to hold the file. They can be as large as a little bigger than the amount of system RAM in your computer.

I'll list out here what works on my system.

I first uncheck "Automatically manage paging file size for all drives" to enable the controls on the dialog.
I select C: in the drive list and change...