Thanks guys,

I ran the media tool . . Deleted all the partitions and it installed perfect. key was digital so did not have to mess with that. Also all drivers installed on own.

Thanks
Glen

What options are available in the windows advanced troubleshooting menu?
Starts with Troubleshoot or logout
Troubleshoot -> recovery, fix boot up errors, contact Hp, nothing helpful. The only...

yes but issue is i cant do a clean install. cause the recover image is on the hard-drive partition. I have requested a disk but it may take a while for it to get mailed to me.

ok will try , computer is at home and i am at work so it may be a while.

I don't have another windows 10 computer, I am pretty sure its the virus. The lady i am helping had a "you are infected" message pop up . "call this number" she called it , denyed giving them 500$...

Hello ,

I have a pc (all in one ) that has a virus on it. The virus makes it so when you start the pc it takes you directly to the Advance troubleshooting settings. In this settings the fresh...