I can't access anything on the start menu. When I click on the windows icon I get this error message: Critical Error: Your start menu isn't working. We'll try to fix it the next time you sign in. ...

Do I need to do a backup to an external hard drive before I do the clean install? I'm afraid this whole process is beyond my capabilities.

Thanks for your response. I'm afraid I have to do a reinstall.

Did this work for you? I'm hesitant to try any fix without some feedback. Any help appreciated. Thanks!

Going to Windows Update worked for me also. Thanks for posting!

Did you have to download the media creation tool?

Will give it a try. Thanks!

This is what is happening to me also. Any help greatly appreciated!