It is not asking me to create a new user, it is asking me to sign in as a "New User". So are you saying that no one will help me or I'm just screwed?

The local account. I never signed in with my Microsoft account. The corruption hypothesis does make sense, but how do I sign in now?

Hi everyone,

I have this older Latitude E5440 (it's not great). I actually bought it from someone awhile ago (it had Microsoft Office) and used it for a bit and then let it sit for several months....

I no longer have the disc unfortunately. I ran the key code retriever and it seems the Office 2007 version was Enterprise

I have an older PC with Office 2007 and I wiped the entire HD to upgrade from Windows 7 to Windows 10. I have the product key from Office 2007, but I tried to get Office 2007, which I couldn't figure...

Just wanted to report back, but the DISM restore failed, i received the following error "DISM does not support servicing Windows PE with the /Online option."

However, i was able to make a USB...

ok thanks this is actually a computer that was already wiped clean after a friend gave it to me, so i don't care about any of the files. I just want a working computer. I'll try those suggestions and...

Hey everyone,

I have a Dell Inspiron 3521. I just upgraded from Windows 8.1 to 10 and it seemed like it upgraded fine and everything was working until i went to update windows and a few updates...

I tried and Revo didn't find any apple related items

Do you mean an earlier version of itunes? I'm not exactly sure

I'm not able to as i recently bought this computer used. I have searched for 'apple' and deleted everything i could find. I believe...

bump

I got a new laptop and i was installing the various important apps and when i tried to install itunes it failed and I received the following error message

167708.

I looked in Event Viewer and...

bsarte - I'm having the same issue, where can i find these files?