Why not just get Microsoft to fix it as I did? It didn't cost anything.

She altered the registry somehow. I've no idea but it didn't cost anything and it worked so I was happy just to watch.

Contact Us

Not at all. It's part of the Microsoft service. :)

I just left a message with Microsoft Support - they called me back within one minute - and got through to a very helpful lady who very efficiently linked to my computer and sorted it out for me. Ten...

I just left a message with Microsoft Support - they called me back within one minute - and got through to a very helpful lady who very efficiently linked to my computer and sorted it out for me. Ten...