At this point I do not believe the program caused me to lose all my restore points.

What could have caused the loss of the restore points?

Bad Windows update? Something else?

No troubleshooting done.

I know there was a Windows update installed last week.

Are you aware of any issues?

Hi dalchina,

I restored my computer to yesterday's date.

I was able to attempt the uninstall of the program. Same thing happened, except that I received an error that a file could not be found...

Version 1809 (OS Build 17763.1217)

Hi, I have an issue where an older version of a program must be uninstalled before the new version is installed.

When attempting to uninstall the old version,...

This is not feasible. There are about 1500 zipped files for any one backup, and there is potential for something to be screwed up if not done properly. There must be a way for me to access my backed...

I had to do a new reinstall of Windows 10 and received this error when trying to restore from my external backup drive.

Originally the backup drive was G, but after the reinstall, it became H. I...