Thank you Ken.

As to keeping the secondary account active, I'll see what I can do.

Hello again Ken:

I finally have my email back. Thank you so much for that email address. When I came back from Texas I tried to log in and my password was good again...

I guess all that email...

Thank you for the link. I was sure there must be tools to do that. I need to find out if Windows 10 installed in my machine will be able to do the disk...

I haven't dealt with this type of things...

Thank you Helmut for your suggestions.

Hernan

Again thank you Ken for your help and patience.



Calling them again like you say could work, but I just sent them an email outlined in the link you provided. I am going to go through that first...

Hello again Ken

I received the following from them:

"Your security is important to us
Recently, we received several requests to gain access to XXXXXXX@hotmail.com. Unfortunately, we were...

Hmmm I don't even know how to do that. I created a new account, which I gave admin privileges. Then I tried to remove the account that was giving me problems, but it warned me that all of the files...

Hello Ken:

Well that's exactly the problem. My Admin account is tied up to my email, so every time I need to get into something important I am asked for the password that's tied to my email. The...

Ah, correct, that's the PE whatever rescue disk. I have a couple of rescue disks.

I already did a clean install and no good, I am still tied to that email. I restored an image now and I am back to...

By the way, do you have a reliable link to this Kyhi's recovery disk?

These are all confusing terms. At one I thought I had it, but then everything changed...

OK, every time I power up I am required to enter a password. That one is no problem. I wish I didn't have...

If I do a clean install from the settings under Update & Security/Recovery/More recovery options/Learn how to start fresh with a clean installation of Windows

Would this be the same as using...

My friend lent me her Iphone, called the number but it says that that it isn't available at this time?


Correct

No, I am not locked out of my computer, just the email associated with it.

...

Hello again, I forgot to mention that what appears to me incredible is that most of the time I have been asked to furnish a phone number with no other option, when getting these codes in order to...

Ken, nothing has been useful and it seems that everything I say is not good, however I have had the account for some 25 years... I received the following:

"
We recently received a request to...

Thank you Ken for replying.

I will try all of those links and let you know.

Hello: It looks like I am losing my 20+ years hotmail account. I tried to sign in and I was given a message where it said that I had to verify my password. So as I always I do, I went directly to the...