Since you asked: I spent about half an hour with tech support today and their final call was to factory reset the machine and reload all my software. Our internet here is circa 1995 so I may just...

Yeah- but I didn't want to leave without thanking everyone for the advice and help. Quick responses and good advice all around. Thanks folks!

It's an ASUS motherboard so I guess they're the cause. I'm not sure I want to mess around with uninstalling motherboard things. At least now I've narrowed it down.

For what it's worth, customer support is closed over the weekend, but I'll call them tomorrow regarding this issue.

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I suspect something similar may be going on here, some OEM initial setup is failing to find the files it needs. If the PC is that new, I'd take it back to the seller to fix/replace it.[/QUOTE]
I...

Can you help me with "clean boot"? This pc is literally out of the box on Friday and has been doing this from the start. I will try safe mode but the weird part is that it says "may" not be working...

I get a window opening up whenever I start up saying that my cd/dvd-rom may not be ready yet. There are two balls circling each other above the message. As far as I can tell the dvd drive is...

This is hopefully a quick fix. I have my laptop hooked up to a projector. My icons appear on the laptop but the taskbar options (volume, notifications, battery etc) appear on the projector. ...

Can't get into safemode - best I can do is command prompt. Nothing on the screen. Light is flashing on the monitor like there's no input when I try to load windows of any kind but I can get to...

The monitor is plugged in - the bios screen still comes up like I said - I just lose the monitor after windows loads. I did unplug and replug it though.

Odd - after running repair it the screen light isn't flashing anymore, but still nothing on the screen.

It's running right now - says it might take over an hour....

When the computer boots up I see the windows boot screen (blue windows logo with the spinning dots). During this time I can get into the f8 window with safemode, system repair, restore etc. but...

What happened: AVAST updated and asked to reboot. When it rebooted I could hear the opening tones of windows 10 but nothing comes up on the screen.
Tried Safemode - same result
Tried system...

I am currently working through the same problem and I think I am going to have to resort to the same solution - looks like I'm reinstalling. What a kick in the teeth...

okay, I've got version 10.0 build 10240 but windows has no update. I should mention that this is a work machine and the IT guys (who are scratching their heads on this problem) may have altered the...

Okay so the scan came back clean... Man this is frustrating.

I live in the middle of nowhere so buying anything more than milk and eggs is done online. I use it organise my plans for school, gaming, storing and sorting music, pictures and movies. Work and...

I was hoping to fix it in windows because don't sleep doesn't seem to differentiate between plugged in and not plugged in mode, but I'll give it a shot. Thanks!

and the screensaver is set to "none"

that was a good thought, but no, it is going to lock screen and requiring a password to open up - there is an option for this in the screen saver but all of that is turned off. The reason that it is...

I was wondering how to keep my laptop from going to sleep when it's plugged in. I have all the settings set to "never" but it still goes to sleep after ten-fifteen minutes. Anyone know how to...

Can you clarify - the refresh option mentions dumping apps and the like while keeping personal data - where do things like documents, pictures, movies, games and the like fit in? Will they be wiped...

C:\WINDOWS\system32>sfc /scannow


Beginning system scan. This process will take some time.


Beginning verification phase of system scan.
Verification 100% complete.