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  1. Thread: need to recover from odd desktop screen by bobkat
    Forum: General Support
    Replies 7 Views 1,363

    Hi again. Ifirst carried out your suggestion on...

    Hi again. Ifirst carried out your suggestion on my own laptop and I was able to switch touch screen on and off. no problem. Today, I went across to my friend fully sure that I was going to cure his...
  2. Thread: need to recover from odd desktop screen by bobkat
    Forum: General Support
    Replies 7 Views 1,363

    Thanks for that info. He is 94 and not too well...

    Thanks for that info. He is 94 and not too well at the moment and tends to press buttons to try them out.

    I have never noticed that option on my own PC but on your instruction found it this...
  3. Thread: need to recover from odd desktop screen by bobkat
    Forum: General Support
    Replies 7 Views 1,363

    need to recover from odd desktop screen

    A friends PC has this odd desktop screen when starting up. I suspect that he has altered something by accident but cannot see what he has done. Can anyone suggest a cure.

    Thanks

    bobkat
  4. Thread: win live mail problems in win 10 by bobkat
    Forum: Browsers and Email
    Replies 11 Views 5,233

    Another session with BT taking overr the...

    Another session with BT taking overr the offending PC remotely. This time after many attempts to get it working they ,with permission, changed my wifes email to an imap address and that appeared to...
  5. Thread: win live mail problems in win 10 by bobkat
    Forum: Browsers and Email
    Replies 11 Views 5,233

    I am currently waiting on my broadband supplier...

    I am currently waiting on my broadband supplier to telephone me, following the work that they thought had cured the problem yeasterday.
    If they can help, ok. but if not I maybe will carry out your...
  6. Thread: win live mail problems in win 10 by bobkat
    Forum: Browsers and Email
    Replies 11 Views 5,233

    I would cosider that but I would want to know the...

    I would cosider that but I would want to know the thinking behind it and the reasons it might be required.
  7. Thread: win live mail problems in win 10 by bobkat
    Forum: Browsers and Email
    Replies 11 Views 5,233

    I may have to eventually but which program are...

    I may have to eventually but which program are you suggesting, live mail or win 10?
  8. Thread: win live mail problems in win 10 by bobkat
    Forum: Browsers and Email
    Replies 11 Views 5,233

    this remains a perplexing problem to me. I can...

    this remains a perplexing problem to me. I can usually get to the bottom of computer problems but emails are a nogo area for me. I do not undersstand the intracasied of the setup.
  9. Thread: win live mail problems in win 10 by bobkat
    Forum: Browsers and Email
    Replies 11 Views 5,233

    Thanks for the suggestion. I have done that but...

    Thanks for the suggestion. I have done that but no apparent changes have ensued.

    I should mention that since I posted this request, I had my provider(BT) take control of my PC and they spent some...
  10. Thread: win live mail problems in win 10 by bobkat
    Forum: Browsers and Email
    Replies 11 Views 5,233

    win live mail problems in win 10

    Suddenly my email has gone haywire.
    My App for win live mail has a shield on it that means I have to open it as admin, and I get a box asking me if I want to let this programme to make changes.
    ...
  11. Thread: missing dll files for an old programme by bobkat
    Forum: Software and Apps
    Replies 1 Views 2,218

    Please ignore this request for help. I have just...

    Please ignore this request for help. I have just cured the problem by re installing some elements from the original programme disc which I have finally located..

    I feel a bit stupid as a result.
  12. Thread: missing dll files for an old programme by bobkat
    Forum: Software and Apps
    Replies 1 Views 2,218

    missing dll files for an old programme

    I have used an old Brodabund family Tree Maker programme in many Windows versions as they have evolved. I successefully started it running in Win 10 but now I cannot open it. I get a message that...
  13. Replies 1 Views 2,971

    I just carried out an experiment. I had...

    I just carried out an experiment. I had downloaded win 10 to three computers. I used the downloaded programme on a mem stick, which I still have. I have just connected my I phone to the laptop...
  14. Replies 1 Views 2,971

    win 10 will not recognise my I pad or Iphone as a drive in explorer.

    Previouse Win 7 did recognise apple equipment so that I could download photos to the desktop but although I tunes syncs with my phone and pad, win 10 will not show them in explorer. How can I...
  15. Thread: Loaded Win but DVD drive is not recognised by bobkat
    Forum: Installation and Upgrade
    Replies 1 Views 6,126

    Loaded Win but DVD drive is not recognised

    I have downloaded Win10 onto my laptop. The DVD is: UltraNote Series: 8x SATA DVD±R/RW/Dual Layer (+ 24x CD-RW)

    I thought that everything was fine after I had re loaded Norton which had...
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