Swanlake I think that solved the problem! I just hope the problem doesn't come back. Thanks!

Thanks guys, I'll try to update, and check the drivers... etc. If all else fails I'll do a clean install.

Hey guys, I've been trying to fix this for a while, but I have had no luck. My sister for her birthday got a new laptop (Dell Latitude E6420 Intel i5 2540m at 2.6 ghz). I did the free Windows 10...

Although doing a clean install is a very good alternative to resetting, I'm still scratching my head on why the "Reset this PC" button won't open.

Okay. Thank you for your help.

So, if I was to download the Media Creation Tool, I could do a clean install, and I won't need a product key?

Hi everybody, I hope you guys can shed some light on this. I upgraded to Windows 10 the day it came out, and I've been almost problem free. I did not do a clean install, I just upgraded. But...