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  1. Thread: W10 15 hours Black screen by Ann66noe
    Forum: Installation and Upgrade
    Replies 19 Views 3,726

    WOW!! Thank you, Rich.

    WOW!! Thank you, Rich.
  2. Thread: W10 15 hours Black screen by Ann66noe
    Forum: Installation and Upgrade
    Replies 19 Views 3,726

    I just turned on the computer that I am trying to...

    I just turned on the computer that I am trying to upgrade to W10 and the following message appears. "We couldn't install Windows 10. We've set your PC back to the way it was right before you...
  3. Thread: W10 15 hours Black screen by Ann66noe
    Forum: Installation and Upgrade
    Replies 19 Views 3,726

    Gratitude for helping me to clarify my...

    Gratitude for helping me to clarify my situtation. I'll unistall the necessary programs and be patient.
  4. Thread: W10 15 hours Black screen by Ann66noe
    Forum: Installation and Upgrade
    Replies 19 Views 3,726

    noted~

    noted~
  5. Thread: W10 15 hours Black screen by Ann66noe
    Forum: Installation and Upgrade
    Replies 19 Views 3,726

    Thanks again for sharing solutions. I was...

    Thanks again for sharing solutions. I was unable to reserve the W10 upgrade., even though all of the updates are current. The MS phone rep told me that I would automatically receive the Windows...
  6. Thread: W10 15 hours Black screen by Ann66noe
    Forum: Installation and Upgrade
    Replies 19 Views 3,726

    Many thanks. Simply put I need to power back...

    Many thanks. Simply put I need to power back on, have windows 8 restored and then save all of my music, MP3's and MP4's on a flash drive. What about photos?
  7. Thread: W10 15 hours Black screen by Ann66noe
    Forum: Installation and Upgrade
    Replies 19 Views 3,726

    Thanks for responding. I was making an effort...

    Thanks for responding. I was making an effort to upgrade to Windows 10; from the download page; not sure what you mean by "downloading the ISO."
    No I did not uninstall AVIRA. Sounds like you're...
  8. Thread: W10 15 hours Black screen by Ann66noe
    Forum: Installation and Upgrade
    Replies 19 Views 3,726

    Thanks for responding. I was making an effort...

    Thanks for responding. I was making an effort to download Windows 10; not sure what you mean by "downloading the ISO."
    No I did not uninstall AVIRA. Sounds like you're saying that I should.
  9. Thread: W10 15 hours Black screen by Ann66noe
    Forum: Installation and Upgrade
    Replies 19 Views 3,726

    W10 15 hours Black screen

    I am concerned that this third attempt at downloading W10 is taking so long to reboot. After the second attempt left the screen black for 7 hours, I called Microsoft. The MS rep told me to go ahead...
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