Have decided to uninstall windows 10 as can not fix the problems. Can you tell me the best way to do it bare in mind not very good with laptops and tech stuff. Thanks

outlook.com
go to settings, accounts and then family and other users this is where you add the family

I have downloaded windows 10 and set up my user account and tried to add family but on the email it says account activated but when I go to the family user page no one is there. So start adding...