thanks ill try that,

sorry to be this basic but where do I input the code, I tried command windows opened from the folders but having no luck.

thanks

135806
hope this helps
thanks

Hi,

I tried these steps a few times and in every variation I could think of.

One issue is my user does not seem to appear on the list, so i tried a few different ones that should have been it....

Hi all,

to start I am not particularly adept with computers so please bare with me.

I am using an HP laptop running windows 10 home edition.

Today from nowhere i suddenly started having...