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Type: Posts; User: mahoneycutt

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  1. Replies 7 Views 688

    Can you provide more details: - What version of...

    Can you provide more details:
    - What version of Windows are you running?
    - If you reinstall the original SSD, does the computer boot again?
  2. Thread: Office License Key entry by mahoneycutt
    Forum: Microsoft Office and 365
    Replies 4 Views 665

    If I remember correctly, Office 2016 and above...

    If I remember correctly, Office 2016 and above requires you to login to your Microsoft account to register the product.
  3. Replies 5 Views 936

    RustDesk

    I've been using RustDesk for remote access. For now, it is free and is very similar to TeamViewer. I don't leave it running on clients PC and there are about eight steps for the client to follow - ...
  4. Replies 30 Views 7,619

    It is worth your time to investigate the...

    It is worth your time to investigate the automated solution because I didn't ;-)

    I manually imaged 140 laptops by taking all the hard disks out of the computers.
    I used a master image and three...
  5. I would encourage you to make an image backup of...

    I would encourage you to make an image backup of the drive
    before tinkering too much.

    I run the following command from an administrative command prompt
    to reclaim disk space:
    dism.exe /Online...
  6. Thread: Anyway to reset Windows Defender by mahoneycutt
    Forum: AntiVirus, Firewalls and System Security
    Replies 2 Views 1,698

    I've used Malwarebytes to remove CouponPrinter in...

    I've used Malwarebytes to remove CouponPrinter in the past.
  7. Replies 6 Views 1,121

    I do this for all the laptops I sell. I sell the...

    I do this for all the laptops I sell. I sell the laptops with a generic Owner account
    that is a local account, not a Microsoft account. I also leave the password blank.

    How to set up Windows 10...
  8. Replies 7 Views 1,318

    I sometimes have to boost the microphone volume...

    I sometimes have to boost the microphone volume on laptops. Try this:
    - Hold down the Windows key in the lower left corner of your keyboard and press the letter: R
    Release both keys
    - Inside...
  9. Replies 2 Views 1,283

    A dirty touch screen - especially beneath the...

    A dirty touch screen - especially beneath the bezel - can cause erratic mouse behavior. You can also disable the touch screen in Device Manager and see if that fixes the problem.
  10. Thread: synch google callendar to outlook 2019 by mahoneycutt
    Forum: Microsoft Office and 365
    Replies 2 Views 1,328

    Outlook Sync to Google Calendar

    The only solution I've found (other than expensive business-class software) is GSyncIt.
    GSyncIt is easy to use and inexpensive. Fieldston Software - gSyncit - The Ultimate Outlook Synchronizer -...
  11. Replies 14 Views 4,758

    I try this occasionally and while it initially...

    I try this occasionally and while it initially works (after doing driver updates), I always
    find the laptop will have strange lockups and in every case, I end up reinstalling Windows.
  12. What do you want to do once the Advanced tab is...

    What do you want to do once the Advanced tab is displayed?

    Mange Passwords button - can be accessed with control keymgr.dll
    Advanced button - seems to be disabled in Windows 10
    Require...
  13. Replies 13 Views 3,464

    Two years to too soon for a hard disk failure...

    Two years to too soon for a hard disk failure (especially on two laptops), but I'd want you to verify using a SMART utility like Crystal Disk Info. I'd also ask why the company gave up two-year old...
  14. Thread: Asus Webcam Driver by mahoneycutt
    Forum: Drivers and Hardware
    Replies 24 Views 424,304

    Sorry, I did it for a client and that was over...

    Sorry, I did it for a client and that was over six months ago.
  15. Thread: Asus Webcam Driver by mahoneycutt
    Forum: Drivers and Hardware
    Replies 24 Views 424,304

    Yes, those steps worked for me in Windows 10.

    Yes, those steps worked for me in Windows 10.
  16. Thread: Move Hard Drive from One Laptop to Another by mahoneycutt
    Forum: Drivers and Hardware
    Replies 12 Views 13,778

    I second the image backup idea. In fact, if you...

    I second the image backup idea. In fact, if you have an extra hard drive, I would clone the original hard disk to the spare hard disk and then install the cloned hard disk in the laptop. This...
  17. Thread: used PC blocked with passwords by mahoneycutt
    Forum: General Support
    Replies 19 Views 4,594

    If I understand, you can't get in to BIOS/CMOS...

    If I understand, you can't get in to BIOS/CMOS setup due to a password, right? If so, you can sometimes remove the internal CMOS battery, wait ten minutes, replace the CMOS battery, and the password...
  18. Thread: Windows 10 Update and Wifi Issues by mahoneycutt
    Forum: Network and Sharing
    Replies 3 Views 1,196

    Same here. In my case, it is an Elitebook 8470p...

    Same here. In my case, it is an Elitebook 8470p laptop. The wireless access points come and go without the laptop being moved. Resetting the network (Settings, Network & Internet, Network Reset)...
  19. Thread: How to Batch Rename files ? by mahoneycutt
    Forum: Software and Apps
    Replies 5 Views 9,832

    First, make a backup of the files. Bulk renaming...

    First, make a backup of the files. Bulk renaming can cause major problems so you will appreciate the backup if things go horribly wrong.

    Second, as you mentioned, there are programs to handle...
  20. Thread: Is it possible to still upgrade to W10 for free? by mahoneycutt
    Forum: Installation and Upgrade
    Replies 24 Views 10,319

    Created Window 10 Home (1809) flash drive with...

    Created Window 10 Home (1809) flash drive with Media Creation tool
    and used Windows 7 Home product key to activated - no issues.

    Side note: doing a clean install with Windows 10 on old hardware...
  21. Thread: Is it possible to still upgrade to W10 for free? by mahoneycutt
    Forum: Installation and Upgrade
    Replies 24 Views 10,319

    Did it last weekend. Follow these steps: 1. ...

    Did it last weekend. Follow these steps:
    1. Backup any data that is important to you on your Windows 7/8 PC
    2. Have a valid Windows 7 or Windows 8 product key
    3. Run the Media Creation Tool...
  22. Thread: PC shut off randomly, now it won't stay on by mahoneycutt
    Forum: Drivers and Hardware
    Replies 12 Views 1,995

    My vote is overheating. At the very least, turn...

    My vote is overheating. At the very least, turn off the PC and use compressed air to clean all the vents. Ideally, open it up and remove the dust. Pay special attention to the heat sink on the...
  23. Thread: Problems with activation on new dell laptop by mahoneycutt
    Forum: Windows Updates and Activation
    Replies 6 Views 4,023

    Your message wasn't clear if you own a Windows 10...

    Your message wasn't clear if you own a Windows 10 Pro product key. If you
    have a Window 10 Pro key, this should work. As you noted, the key in BIOS
    is for Windows 10 Home.
  24. Thread: Asus Webcam Driver by mahoneycutt
    Forum: Drivers and Hardware
    Replies 24 Views 424,304

    Thanks Loukasnr - the manycam solution was the...

    Thanks Loukasnr - the manycam solution was the only solution that worked for me.
  25. Replies 13 Views 128,742

    Most of my multiboot flash drives are based on...

    Most of my multiboot flash drives are based on Y.U.M.I. https://www.pendrivelinux.com/yumi-multiboot-usb-creator/
    It is painless to create a multiboot flash drive from the ISOs on the Y.U.M.I....
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