I checked with our IT person, and we don't have a CCleaner and they checked our Firewall. I'll have to see about that special start-up.

I have a brand new Dell Inspiron 13 7000 Series and it hasn't worked since I got it.

Thanks! I'll check it out.

Thanks for the quick response! My IT people have been working on it since I got this new computer and haven't been able to come up with anything either. I'll definitely keep you posted.

I came across this post about Quick Access disappearing and wondered there was ever a solution. I'm having the same issue and it is driving me bonkers. Only, it's not just when I restart, it's every...