Thank you. So if i put a new hard drive in it for him,. How do I go about getting windows back on the new HD? Maybe he has Windows disc that came with the computer?

Got the iso burned. Ran HDtune. I clicked Start and got the blue spinning wheel and "not responding". I did not see anything happening. I was able to click the health tab in between the "not...

Just want to make sure I understand. I burn the Windows Recovery Tool ISO to the usb drive with Modify Winpese. And download HDTune and put that on the same usb drive?

The sticker on. It says:

Espire ES 15. ES1-531-P0JJ

Pentium Quad Core Processor N3700 (up to 2.4ghz)
4GB DDR3 L Memory
500 GB Hard Drive

11 passes when I got home. Zero errors. Not sure what to do now. I am thinking he may of downloaded something that caused this. Unfortunately it won't let me restore to a previous backup .

I believe you have to do that from within windows. Which I can not boot into.

Memtest was on Pass # 6 when I left this morning with no errors so far.

I was able to select my USB drive in the boot list after enabling Legacy Mode. Running Memtest now.

It's an Acer Aspire ES 15. I did see the Legacy boot mode option. You could choose between UEFI and Legacy . I will try that in the morning. Thank you.

I did not see anything about fastboot in the UEFI settings. I did see an option for bringing up the boot menu with the F12 key. I enabled that to see what would happen. But once I rebooted and...

Thank you. And this is in the UEFI settings? This is where I changed the boot order.

I put Memtest on a USB drive. I went into Bios and under "Boot" there was a boot order list. I moved "USB HDD" to the top of the list. Hit "Save and Exit". It rebooted and it tried to boot up...

No. It's the kid next door's computer. All I have done is try all the stuff in the first post. I have not taken it apart. I'm sure that it's possible it could of been dropped etc. Or maybe a...

Got it. Thank you. I will try that this weekend and see what happens.

How do I run it? The computer will not boot up? I am not familiar with Windows 10.

I am trying to fix a computer for the neighbors kid. It will not boot up at all. Here is what I have tried so far.


1. Repair the disk. It took several hours and failed at the end.

2. ...