​What drivers? Could you supply us with the drivers or correct link and not just a "general page" for drivers.
I did have one tech assure me that used an Enterprise version of Windows 10 that he has...

Dear Friends,

Whats happening is when the headphones are unplugged the computer cannot default back to the internal speakers or lets say find them.
The speakers are not disconnected...

Thank YOU! and that is pretty much of whats going on in my brothers case. In order to get his computer back into Windows 7 is no task for a beginner/novice as it will nearly always require backing up...

As far as I know or recall we tried these steps..At best the speakers might work at that time, but when you shut down the computer and reboot lets say the next day. The speakers stops working..which...

Thank You!
See attachment.
Not sure what he would say about the approach of wiping the OS partition, backup files, etc...
I suppose there isn't a Restore point to be used in this case!?
Any...

Dear Friends,
Hope this finds you well.
I've communicated with both HP and Microsoft about this issue with my brothers Laptop.
Ever since he allowed the Windows 10 upgrade unbeknown to him as MS...