@FreeBooter: Excellent link. I like it.

@Denis:
Excellent link. I'll take a pic, but I agree with NavyLtCmdr that I created a bios pass.

@Jacee:
Excellent link. If I cannot find a simpler...

To tell the truth, I must profess ignorance

When all this started I went through the following steps:.
1) Turn on the laptop picture of a fjord appears.
2) A left click on the screen causes...

Hi,

I reset a password for my friend. My friend didn't write it down and neither did I. It has been a coup[le of years.
Model
The password involves the start page. Laptop works fine. It is an...

I'm glad you asked. It has loaded. Maureen is now in the process of personalizing a few things and, after a short while, I'm going to re install the printer.

Again. It's amazing that this all...

I thought so. But I'm still glad I waited. I will let you know how it turns out!!

On it! I'm down to 2 undeletable drives.
Drive 0 unallocated space 465 GB free space
Drive 1 partition 1 : ESD-USB 11.5 GB System

Got in with esc button Choices below

windows boot manager
SanDisk Cruzer
Enter setup

Going to try try now. I'll give it 10 minutes. I won't get back to this pc til then

Just read this.

Should I then do the Esc tab?

It told me no go. I had disabled Boot option #1 [Windows boot manage....] in order to leave just Boot option #2 [Sandisk Cruze....]n...

I stopped to eat and shower.

I got to where the only option is #1 and it is: UEFI SanDisk cruzer

I left it there. Am I ready to go for it now?

Not a problem. I will see what I may be able to accomplish in the interim

:cool:

Now that I'm into BIOS at the top of the page I chose Boot from the tabs listed.

In the boot menu I have the following:
BOOT CONFIGURATION
Fast Boot [enabled]
Launch csm ...

Got it with the F2 key.......finally. I can start at post #53 now...and it's almost lunchtime. I can wait.

:cool:

I tried the turn on with the F2 key. That didn't work either

EDIT: Will now try the escape button option

I couldn't get anywhere from that lnk. Don't know why.

However, I did check system cofiguration from the startup menu

In the General tab it displays the following 3 selections

normal
...

Her notebook(Asus X551M) won't respond to the F12 tap or even a F8 tap.

It flashes(for a nanosecond it seems) something that might be the option page and then settles on the log in page.

Don't...

I was hoping you'd say that. Thankyou! Thankyou! Thankyou!

I'm off to post #53. Everything is ready: Drive plugged in, outside monitor disconnected, no outside drives, no mouse, power off.
...

Okay, post #53...here you go.

I so want to get rolling on this, but if I don't mention this I 'm afraid I would be making a mistake.

I hadn't accessed the settings passwords in Google until a...

It says: can't sign in right now. go to account.live.com or use the last password you signed in with

I'm embarrassed to say, but I do not know the difference.

She has changed the Google password.

Do we change her Microsoft password using her pc using the following steps?



Press Ctrl+Alt+Delete, and then click Change a password.
Type your old...

No iTunes

No personal files.

I'll check the Belarc.

A couple of other things.


I thought she had changed her log in info for the notebook but she hasn't. I assume she'll hav e the opportunity to do that when the new OS...