Windows 10: Black Screen

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  1.    13 Dec 2017 #11

    Located the cause of the yellow exclamation. A wireless phone charger plugged into USB 3.0 HUB
      My ComputersSystem Spec


  2. Posts : 17,808
    windows 10 professional version 1607 build 14393.969 64 bit
       13 Dec 2017 #12

    Ccleaner > un-check memory dumps and Windows log files
    Startup and recovery > system failure > un-check automatic restart
    Virtual memory > check automatically manage paging file size for all drives
    Windows error reporting services startup type > automatic



    Code:
    Unknown USB Device (Device Descriptor Request Failed)	USB\VID_0000&PID_0002\6&24DB078F&0&4	43
      My ComputerSystem Spec

  3.    13 Dec 2017 #13

    Solved the yellow exclamation point issue only. Turns out that it was a Wireless Phone Charger plugged into a USB 3.0 Hub flaggin that in Device Manager. Other problems still persist
      My ComputersSystem Spec


  4. Posts : 17,808
    windows 10 professional version 1607 build 14393.969 64 bit
       13 Dec 2017 #14

    Code:
    Event[1752]:  Log Name: System  Source: Microsoft-Windows-Kernel-Boot  Date: 2017-12-01T17:13:00.982  Event ID: 29  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: Storyteller-Red  Description: Windows failed fast startup with error status 0xC00000D4.
    Code:
    Event[2163]:  Log Name: System  Source: volmgr  Date: 2017-12-05T16:52:46.964  Event ID: 46  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Storyteller-Red  Description: Crash dump initialization failed!
    Code:
    Event[863]:  Log Name: System  Source: ACPI  Date: 2017-11-28T17:49:26.049  Event ID: 15  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-LNI500L  Description: : The embedded controller (EC) returned data when none was requested. The BIOS might be trying to access the EC without synchronizing with the operating system. This data will be ignored. No further action is necessary; however, you should check with your computer manufacturer for an upgraded BIOS.
    Code:
    Event[6896]:  Log Name: System  Source: Application Popup  Date: 2017-12-07T13:15:41.980  Event ID: 26  Task: N/A  Level: Information  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: Storyteller-Red  Description: Application popup: Windows - Out of Virtual Memory : Your system is low on virtual memory. To ensure that Windows runs properly, increase the size of your virtual memory paging file. For more information, see Help.
    Code:
    Event[7749]:  Log Name: System
      Source: Win32k
      Date: 2017-12-13T15:24:48.474
      Event ID: 263
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Storyteller-Red
      Description: 
    A pointer device has no information about the monitor it is attached to.
      My ComputerSystem Spec

  5.    13 Dec 2017 #15

    Kk.... Done Zbook! Next lol
      My ComputersSystem Spec

  6.    13 Dec 2017 #16

    Click image for larger version. 

Name:	Capture12.PNG 
Views:	1 
Size:	35.1 KB 
ID:	168078Question.... The Fast Startup issue that it's flaggin. What is the resolve for that, what is causing it. I do know that my system boots up slower than it has in the past. And considering I have an M.2 Card... it should be alot faster.

    I tried disabling it in Control Panel>All Control Panel Items>PowerOptions> Choose what Buttons do and I don't have that feature listed where it should be
      My ComputersSystem Spec


  7. Posts : 17,808
    windows 10 professional version 1607 build 14393.969 64 bit
       13 Dec 2017 #17
      My ComputerSystem Spec


  • Posts : 17,808
    windows 10 professional version 1607 build 14393.969 64 bit
       13 Dec 2017 #18

    In the event viewer there were crashes and failed crash dump.
    The plan now is watch and wait for a spontaneous crash/BSOD.
    If there is a BSOD crash you should be able to view the BSOD window with automatic restart un-checked.
    Typically there is a bugcheck and a misbehaving driver may be displayed.
    If you see them record them and post into the thread.
    Whenever there is a crash post a new zip:
    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec

  •    13 Dec 2017 #19

    I'll try reinstalling the BIOS version. It is up to date
      My ComputersSystem Spec


  • Posts : 17,808
    windows 10 professional version 1607 build 14393.969 64 bit
       13 Dec 2017 #20

    great
      My ComputerSystem Spec


  •  
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