Windows 10: Crash Errors

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  1.    24 Nov 2017 #21

    I am running Diagnostics from the Dell disk - I will post later the results.
      My ComputerSystem Spec

  2.    24 Nov 2017 #22

    OK = First everything has passed with the Dell Diagnostic Disk test.

    Second - I was finally able to make a DVDRW with the Windows link and am now using on the laptop, I'll see how far I get and report
      My ComputerSystem Spec

  3.    24 Nov 2017 #23

    OK - I ran the Start-Up repair from the DVDRW and it worked, but I am still getting error messages on my Desktop. I now want to due a clean install and I'm trying to figure out how to erase the HD. I've seen several instructions that say as soon as you see the Dell screen push the F11 key repeatedly to get to the Advanced screen. I've tried this several time but it's not working, so I'm looking for another method to erase the HD.
      My ComputerSystem Spec


  4. Posts : 20,918
    windows 10 professional version 1607 build 14393.969 64 bit
       25 Nov 2017 #24

    1) Create a bootable windows 10 iso:
    Download Windows 10
    2) Boot to the iso using the applicable keyboard key: (USB external HD)
    List of PC brands with their corresponding hot-keys
    3) Click install
    4) Delete paritions > make an unallocated drive > install windows 10 version 1709
    5) use the text and images in this link:
    Clean Install Windows 10 Installation Upgrade Tutorials
      My ComputerSystem Spec

  5.    25 Nov 2017 #25

    zbook said: View Post
    1) Create a bootable windows 10 iso:
    Download Windows 10
    2) Boot to the iso using the applicable keyboard key: (USB external HD)
    List of PC brands with their corresponding hot-keys
    3) Click install
    4) Delete paritions > make an unallocated drive > install windows 10 version 1709
    5) use the text and images in this link:
    Clean Install Windows 10 Installation Upgrade Tutorials
    Thanks much for the info & links. I have found a problem, according to the Dell Recover & Backup installation wizard, it was not able to complete "there is no Windows Recovery to work with". So, I'm guessing I have no Windows Back Up for the Dell Recovery & Backup to work with. I have been trying to get to the Dell Advanced Boot screen (F12 several times after the Dell logo appears) by way of the Advanced Boot there is a path that goes to a erase or recovery. But I have been unable to get there. I have also tried the Dell Utility Disk but it does not have an erase option.
      My ComputerSystem Spec


  6. Posts : 20,918
    windows 10 professional version 1607 build 14393.969 64 bit
       25 Nov 2017 #26

    Your are able to perform a clean install without the dell recovery.
    If you started with windows 7 or 8 and upgraded to windows 10 you have a digital license.
    So you can perform a clean install with a windows 10 iso.
      My ComputerSystem Spec

  7.    25 Nov 2017 #27

    zbook said: View Post
    Your are able to perform a clean install without the dell recovery.
    If you started with windows 7 or 8 and upgraded to windows 10 you have a digital license.
    So you can perform a clean install with a windows 10 iso.
    I was able to download Windows 10 ISO onto a DVDRW, I used it on the Dell Laptop, that is how I got the Start Up repaired. I wanted to erase the HD, before doing the clean install - that way I can be sure all the problem stuff is gone.
      My ComputerSystem Spec


 
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