Windows 10: Windows 10 Pro 1709 64 bit performance issues

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  1.    21 Nov 2017 #1

    Windows 10 Pro 1709 64 bit performance issues


    Hello,

    I have the new PC with Windows 10 Pro 64 bit 1709 installed. All the latest updates have been applied.

    After the computer starts, in about 50% of the times there are no problems, everything is working fine. But in another 50% I have serious performance issues, for instance:

    The Start Button doesn't work (left click, right click is OK)
    Cannot open System
    Applications start slowly. Some programs like Word and Excel may not start at all (although they are running on the background)

    This situation stays until I restart the PC. This happens with or without antivirus running. I don't see any unusual processes in the Task Manager.

    I've tried to reinstall Windows couple times - it helps only temporarily. Restoring PC using the Restore point doesn't change anything.

    What could be the problem and how to fix it? How can I troubleshoot the issue? I've tried to use the Process monitor, but it's too complicated for me, many processes I don't recognize.

    It seems to me that this is some System issue, but I'm not sure.

    Thank you.
      My ComputerSystem Spec

  2.    21 Nov 2017 #2

    Try disabling hibernation and fastboot.

    Run this from an admin command prompt

    powercfg -h off
      My ComputerSystem Spec

  3.    21 Nov 2017 #3

    Thank you, didn't help. In fact, I couldn't even do this in the control panel as described in several articles. Couldn't find anything like fast boot or fast startup. Don't have it in BiOS either.
      My ComputerSystem Spec


  4. Posts : 2,655
    17134.81 Pro 17134.81 Home
       21 Nov 2017 #4

    It is found under System, Power and Sleep, Choose what closing the lid does, Change settings that are currently unavailable.
      My ComputerSystem Spec

  5.    21 Nov 2017 #5

    Thank you, found it. It's all different on my PC, I didn't have it in System. From System I had to select Additional Power options, this brought me to the Control panel, I've found it there and unchecked (before I looked at exactly the same place - there was no such option). I'll see how if it worked, but I doubt it. It says there: "This helps start your PC faster after shutdown. Restart isn’t affected." I'm having problems with both. Just to get to the System I had to reinstall Windows again.
      My ComputerSystem Spec


  6. Posts : 2,655
    17134.81 Pro 17134.81 Home
       21 Nov 2017 #6

    Differing hardware has shown to have problems with the 'Hybrid Shutdown' that is used in Fast Startup. Without knowing what hardware you have, we can only make guesses as to your problems. Listing your Operating System version, Home, Pro, Enterprise, model numbers for computer, routers, etc. in your System Specs in your profile will help find the answers you need.
      My ComputerSystem Spec

  7.    22 Nov 2017 #7

    The command powercfg -h off should turn off fast boot without needing to modify it via Control Panel.
      My ComputersSystem Spec

  •    22 Nov 2017 #8

    Thanks, I did that too. No luck so far.
      My ComputerSystem Spec

  •    22 Nov 2017 #9

    What you can do to troubleshoot that the right way and get answers to your problem is;

    - Download and Install windows Performance Toolkit Windows ADK downloads - Windows Hardware Dev Center . Choose the package corresponding to your Windows version.

    - Record a trace using Windows Performance Recorder using these options: https://justpaste.it/1dm98- While the issue occur, try to work on your system for about 2 minutes (opening programs, Explorer ...etc). Then click the save button and give your file a name.- Compress the resulting file

    - Send me it through Free file transfer, send large files - TransferNow or any other file sharing platform.

    I'll analyze your trace file and give you a feedback.

    See you
      My ComputerSystem Spec

  •    22 Nov 2017 #10

    Thank you very much, I'll try next week, I'll be out of town for a few days.
      My ComputerSystem Spec


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