New
#1
Is this a hard drive dying issue?
Had a friend call me the other night asking for help about her PC. She said it would not boot up. It tries, but it just sits there "spinning" and not loading. She said she had Windows 10 and has had it since last year. I get there, start the PC and immediately I see it's booting up in Windows 7. It would never finish loading. I tried booting to safe mode, safe mode with command prompt, startup repair with a disc but could not ever get the PC to completely load any OS whether it be Win10 or 7. It would load a screen that said "Safe Mode" in all 4 corners but it would not load the desktop or anything. By the way I got to "Safe Mode" by pressing F8, which is Win7 and not Win 10.
I took the hard drive out of the laptop and connected it to a SATA/IDE converter and connected it to a separate machine. When it finally showed her hard drive on my PC, it showed 3 partitions. When I clicked on each and every one of them it showed that there was not anything on them!?
Googling this issue has not provided any answers either so if anyone has any suggestions or ideas they will be greatly appreciated!
Thank you