Windows 10: Reliability Monitor Shows Repeated Unexpected Shutdowns when Shut Down

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  1.    08 Nov 2017 #1

    Reliability Monitor Shows Repeated Unexpected Shutdowns when Shut Down

    I checked the Reliability Monitor for any issues regarding my custom built PC and noticed that there are multiple Critical events detailing my machine had unexpected shutdowns. I only shut down the machine via the start menu and let it completely shut off so I'm confused what could those errors. I noticed this happening after I updated Windows to Fall Creators Update. Any ideas why a typically triggered shutdown could cause an Unexpected Shutdown error?
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 10,546
    Windows 10 Pro x64 Build 1803
       08 Nov 2017 #2

    Hi pablo239.

    What kind of details are there for the errors? Codes, modules, dll's?

    Next time you shutdown hold the shift key down and click shutdown.

    See if that gives you any errors.

      My ComputerSystem Spec

  3.    08 Nov 2017 #3

    This is all that it shows in Reliability Monitor:

    Click image for larger version. 

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    Click image for larger version. 

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ID:	162883
      My ComputerSystem Spec

  4. Posts : 20,731
    windows 10 professional version 1607 build 14393.969 64 bit
       08 Nov 2017 #4

    This is a log collector we use in the bsod forum. It will collect msinfo32, dxdiag, mini dumps, event log, etc. It collects the important files automatically and when it completes please create a zip and post it into the thread for troubleshooting.
    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec

  5. Posts : 65
    windows 10 professional
       09 Nov 2017 #5

    how to fix

    control panel
    power options
    choose what the power buttons do
    change settings that are currently unavailable
    unclick: Turn on fast startup (recommended)

      My ComputerSystem Spec

  6. Caledon Ken's Avatar
    Posts : 10,546
    Windows 10 Pro x64 Build 1803
       09 Nov 2017 #6

    and did you try holding shift and shutting down.
      My ComputerSystem Spec

  7.    09 Nov 2017 #7

    Just tried to do the shift + shutdown method. So far I haven't seen anything yet, but I will update if it comes again.
      My ComputerSystem Spec

  8. Posts : 889
    Windows 10
       09 Nov 2017 #8

    I would not worry as yet. 2 times in one day is not multiple.

    I would do as suggested in #5. Untick the Fast startup for a while. Do some shutdowns and restarts. Then go back to Fast startups.

    The reasoning is that more checks are done on a slow startup thus the system will learn and apply to the Fast startup scenario.
      My ComputerSystem Spec

  9.    11 Nov 2017 #9

    Alright so it's been a few days since I had the fast startup turned off , and so far I'm not noticing it appearing in Reliability Monitor yet . So i'm guessing that could've been the problem. Would it be safe now if i turned it back on?
      My ComputerSystem Spec

  10. Caledon Ken's Avatar
    Posts : 10,546
    Windows 10 Pro x64 Build 1803
       11 Nov 2017 #10

    Sure but you might have to disable again.

    This sounds like a driver, either it is out of date or has been upgraded to the point of not working.

    Some machines have power management software from the vendor which can (maybe) assist in resolving power issues.

    I think you looked through device manager and said there are no yellow exclamation marks, correct?

    It would be really helpful if you completed the system specs.
      My ComputerSystem Spec

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