Reliability Monitor Shows Repeated Unexpected Shutdowns when Shut Down

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  1. pablo239
    Posts : 32
    W10
       New #1

    Reliability Monitor Shows Repeated Unexpected Shutdowns when Shut Down


    I checked the Reliability Monitor for any issues regarding my custom built PC and noticed that there are multiple Critical events detailing my machine had unexpected shutdowns. I only shut down the machine via the start menu and let it completely shut off so I'm confused what could those errors. I noticed this happening after I updated Windows to Fall Creators Update. Any ideas why a typically triggered shutdown could cause an Unexpected Shutdown error?
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  3. Caledon Ken
    Posts : 30,171
    Windows 11 Pro x64 Version 23H2
       New #2

    Hi pablo239.

    What kind of details are there for the errors? Codes, modules, dll's?

    Next time you shutdown hold the shift key down and click shutdown.

    See if that gives you any errors.


    Ken
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  4. pablo239
    Posts : 32
    W10
    Thread Starter
       New #3

    This is all that it shows in Reliability Monitor:


    Reliability Monitor Shows Repeated Unexpected Shutdowns when Shut Down-1.png
    Reliability Monitor Shows Repeated Unexpected Shutdowns when Shut Down-2.png
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  6. zbook
    Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       New #4

    This is a log collector we use in the bsod forum. It will collect msinfo32, dxdiag, mini dumps, event log, etc. It collects the important files automatically and when it completes please create a zip and post it into the thread for troubleshooting.
    BSOD - Posting Instructions - Windows 10 Forums
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  7. rboris
    Posts : 136
    windows 10 professional
       New #5

    how to fix


    control panel
    power options
    choose what the power buttons do
    change settings that are currently unavailable
    unclick: Turn on fast startup (recommended)

    Cheers!!
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  8. Caledon Ken
    Posts : 30,171
    Windows 11 Pro x64 Version 23H2
       New #6

    and did you try holding shift and shutting down.
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  9. pablo239
    Posts : 32
    W10
    Thread Starter
       New #7

    Just tried to do the shift + shutdown method. So far I haven't seen anything yet, but I will update if it comes again.
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  10. Helmut
    Posts : 2,726
    Windows 10
       New #8

    I would not worry as yet. 2 times in one day is not multiple.

    I would do as suggested in #5. Untick the Fast startup for a while. Do some shutdowns and restarts. Then go back to Fast startups.

    The reasoning is that more checks are done on a slow startup thus the system will learn and apply to the Fast startup scenario.
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  12. pablo239
    Posts : 32
    W10
    Thread Starter
       New #9

    Alright so it's been a few days since I had the fast startup turned off , and so far I'm not noticing it appearing in Reliability Monitor yet . So i'm guessing that could've been the problem. Would it be safe now if i turned it back on?
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  13. Caledon Ken
    Posts : 30,171
    Windows 11 Pro x64 Version 23H2
       New #10

    Sure but you might have to disable again.

    This sounds like a driver, either it is out of date or has been upgraded to the point of not working.

    Some machines have power management software from the vendor which can (maybe) assist in resolving power issues.

    I think you looked through device manager and said there are no yellow exclamation marks, correct?

    It would be really helpful if you completed the system specs.
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