Windows 10: Clean up poorly running computer before the upgrade?

  1.    29 Jul 2015 #1

    Clean up poorly running computer before the upgrade?


    My friend has asked me to help upgrade his computer to 10. The computer is running slowly right now. Past experience with his computer tells me that it most likely has a lot of PUPs and adware, possibly a virus or two. Do I need to clean it up before the upgrade, or will the upgrade take care of removing that stuff?

    Thanks
      My ComputerSystem Spec

  2.    08 Aug 2015 #2

    Clean up as much as you can before upgrading.
      My ComputerSystem Spec

  3.    29 Aug 2015 #3

    I would not count on the OS install or upgrade removing any Malware. Absolutely try to clean the system of all Malware before proceeding. Also you could try installing Ghostery and adBlock Plus for your friend, assuming he is using a supported browser. Then install a good paid or free endpoint solution might help too.
      My ComputerSystem Spec

  4.    29 Aug 2015 #4

    Remember you have to disable your current antivirus prior to updating if it's not W10 supported.
      My ComputerSystem Spec

  5.    29 Aug 2015 #5

    eLPuSHeR said: View Post
    Remember you have to disable your current antivirus prior to updating if it's not W10 supported.
    Good advice - BD TS 2015 crippled me on a box both right after the upgrade and then a day later after I had removed it and reinstalled the proper version. 100% shutdown all network connections.
      My ComputerSystem Spec

  6.    29 Aug 2015 #6

    I've found a really good tool for removing PUPs is MalwareByte's AntiMalware. You should try using that.
      My ComputerSystem Spec


  7. Posts : 366
    Windows 10 Home x64
       29 Aug 2015 #7

    I've found SuperAntiSpyware to be a good remover of cookies and other miscellaneous bad things. Here's the link, http://www.superantispyware.com/?tag=SUPERANTISPYWARE click on the red "Free Edition Download"

    Watch out for the usual possible installs of items other than SAS when installing. The applications' home site is less likely to have those things, but be vigilant, it's too easy to accidently install a toolbar, a browser, search engines, etc...
      My ComputerSystem Spec


  8. Posts : 75
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
       30 Aug 2015 #8

    In addition to all of the clean up that you do with these other tools, I would suggest that you download Windows Repair from www.tweaking.com and run this utility twice in safe mode and run each step in the program twice. This may fixe a number of errors that have crept in or have been caused by malware, viruses, etc. that don't get fixed by the other tools.

    You can also install CCleaner to clean up the junk as well.

    Both of the above programs are free.
      My ComputerSystem Spec

  9.    30 Aug 2015 #9

    Thanks for the suggestions. I restored the computer to factory, then did the upgrade.
      My ComputerSystem Spec

  10.    31 Aug 2015 #10

    Vincenzo said: View Post
    Thanks for the suggestions. I restored the computer to factory, then did the upgrade.
    Good move. Best of luck
      My ComputerSystem Spec


 

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