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  1.    05 Oct 2017 #1
    Join Date : Feb 2016
    Posts : 94
    Windows 10

    Slow shutdown with event id errors


    Windows 10 64 bit, latest version, is working fine on my Toshiba i7 laptop with 8 Gb ram. But I have problems with shutdowns when I click on restart. It seems to take far too long to shutdown. I am not sure how to find out why but when checking out the event viewer, I found several shutdown errors (some critical and some warnings). So I got the following screen shots (not sure how I got there) which seem to reveal several errors during shutdown. When I click on the web link I get a non working website.

    Question:
    1. How do I find out what is making shutdowns so slow when I click restart? (I "think" Shutdown seems faster if I just click on shutdown instead of restart)
    2. What problem do these screenshots of error indicate and how do I fix them?
    Thank you
    Edit:
    Got to those screens: Control Panel - Administrative Tools - Component services. Event viewer(Local) -Applications and Services Logs - Microsoft -Windows - Diagnostics Performance - Operational.

    Here are some recent error screenshots which occur in both shutdown and bootups.
    As can be seen this is a problem that goes back to 2016.
    Attached Thumbnails Attached Thumbnails Capture2.GIF   Capture1.GIF   Capture4.GIF   Capture3.GIF  
    Last edited by Curious; 05 Oct 2017 at 12:08. Reason: additional info
      My ComputerSystem Spec
  2.    05 Oct 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,074
    Windows 10 Pro Build 1703

    Hi Curious.

    In looking into some of these codes, 200 & 203, two different Technet articles pointed to third party software. The recommended process to identify the culprit is a clean boot. Brink outlines the entire process in this tutorial.

    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts


    Ken
      My ComputerSystem Spec
  3.    05 Oct 2017 #3
    Join Date : Feb 2016
    Posts : 94
    Windows 10
    Thread Starter

    Performed the clean boot. Still have the delay in shutdown. But I can't check the event errors like before because of the limitations.

    I had no internet in safeboot. But I got to the instructions on my phone and rebooted to normal but hit a big problem
    error your pc needs to be repaired. A required file is missing.
    what do I do now?
    Last edited by Curious; 05 Oct 2017 at 18:28.
      My ComputerSystem Spec
  4.    05 Oct 2017 #4
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,074
    Windows 10 Pro Build 1703

    You were supposed to do a Clean Boot, it seems you booted to Safe Mode. Were you in Safe Mode.

    Ken
      My ComputerSystem Spec
  5.    05 Oct 2017 #5
    Join Date : Feb 2016
    Posts : 94
    Windows 10
    Thread Starter

    I misspoke. I followed the instructions in the link which took me to a clean boot. I plan to use a macrium rescue disk and restore a recent image backup of the system partition. Once my nerves settle down.... Hope that fixes things.
    Makes a slow shutdown seem like a minor nuisance! 😋
      My ComputerSystem Spec
  6.    05 Oct 2017 #6
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,074
    Windows 10 Pro Build 1703

    Un-nerved me too. Been that kind of day, was on chat line with Quicken. Pulled the plug before my file was rendered useless.

    Something ain't right. If performing a standard clean boot puts you system in ditch then after you've restored I would start with

    SFC /scannow

    Ken
      My ComputerSystem Spec
  7.    05 Oct 2017 #7
    Join Date : Feb 2016
    Posts : 94
    Windows 10
    Thread Starter

    Yeah, there are days like that.
    The clean boot went well. It's when I followed the final instructions to return to a "normal" boot that things went crazy.

    Once I restore (by tomorrow) I will definitely scan the drive.

    (Don't even get me started on Quicken).

    Thanks for being there Ken.
      My ComputerSystem Spec
  8.    06 Oct 2017 #8
    Join Date : Feb 2016
    Posts : 94
    Windows 10
    Thread Starter

    I'm dead in the water. There seems to be no system (I think) on the laptop's hard drive. I restored the c partition and W 10 system from macrium backup but it still won't boot from the hdd. I also have a W 10 rescue usb but it won't boot from there and I can't access the bios despite numerous tries. It will boot with a macrium rescue cd which is how I restored but still won't boot from hdd.
    Fortunately I have recent backups for my data.

    Not sure I want to leave the laptop in a repair shop where they can copy all my personal data. Safest bet may be buying a new laptop on which to restore my data.

    Since it won't boot from the USB (Toshiba laptop) but will boot from a cd, is there a W 10 cd I can download to boot from into windows? This laptop had w7 originally upgraded to W 10.

    Bad day.......

    Edit
    Downloaded W 10 iso . Reinstalling windows. Fortunately it is in a separate partition from my data partition. Will still need to reinstall all my programs unless I can restore from image backup. (After I check the hdd integrity). Light at the end of the tunnel? What a waste of time.
    Last edited by Curious; 06 Oct 2017 at 05:23.
      My ComputerSystem Spec
  9.    06 Oct 2017 #9
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,074
    Windows 10 Pro Build 1703

    This is great disk yo have in your back pocket.

    Windows 10 Recovery Tools - Bootable Rescue Disk

    Really not sure what happened here. Clean boot and reversing should not cause this.

    Ken
      My ComputerSystem Spec
  10.    06 Oct 2017 #10
    Join Date : Feb 2016
    Posts : 94
    Windows 10
    Thread Starter

    Thank you. I'll get that.
    I don't know why either but I'm at least back in business. I suspect something I inadvertently did or a hdd problem. I will investigate once I'm all restored.
    Thanks for the support.
      My ComputerSystem Spec

 
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