Windows 10: my computer get frozen

  1.    04 Oct 2017 #1

    my computer get frozen

    it frozen all the time pleaasae help
    my computer get frozen Attached Files
      My ComputerSystem Spec

  2.    05 Oct 2017 #2

    Do you experience freezes in Safe Mode too?
    (If you can boot to the login screen, click the power icon, bottom right, then press and hold SHIFT + left click Restart.

    Navigate through the prompts to Safe Mode)
      My ComputerSystem Spec

  3. axe0's Avatar
    Posts : 13,627
    Windows 10 Pro
       05 Oct 2017 #3

    my computer get frozen Diagnostics Test my computer get frozen

    Note   Note
    Run the tests on all hard drives/partitions!

    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.

    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log
      My ComputersSystem Spec

  4.    08 Oct 2017 #4

    Frankly, if all else fails, a Format is always a safe bet to make everything work perfectly again (unless you have a hardware problem, that is)
      My ComputerSystem Spec


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