One Account Causing Crashes


  1. swarfega
    Posts : 7,254
    Windows 10 Pro 64-bit
       New #1

    One Account Causing Crashes


    A neighbour has told me that his computer that he shares with his wife has started crashing and causing black screens on boot up but his own account is ok.

    Could someone give me some pointers that I could test out when I see the machine tomorrow please.
      My Computers
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  3. Berton
    Posts : 14,019
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       New #2

    Could be her Profile is corrupted, as a diagnostic you might try adding a new User for her with a slightly different name.
      My Computers
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  4. swarfega
    Posts : 7,254
    Windows 10 Pro 64-bit
    Thread Starter
       New #3

    Thank you, will try that.
      My Computers
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